About 33 acquisitions during the past 10 years have helped Avnet, Inc., grow to become a $14 billion worldwide distributor of electronic components, computer products, and technology services. In fact, Avnet even wrote a "Cookbook" for itself about how to integrate newly acquired companies. Of course, the Cookbook includes chapters about IT, as well as other functional areas of the company.
Steve Phillips, CIO of Avnet, is up to the challenges of managing a globally aligned IT team to leverage the company's scale to drive cost efficiencies. At the same time, IT must remain responsive to local business unit needs. To help achieve this, Avnet's IT organization utilizes a business scorecard (modeled after the Balanced Scorecard) and benchmarking to make all key projects highly visible across all regions.
And, of course, driving innovation, in IT as well as other areas of the company, plays a big part in Avnet's culture. Phillips says that executive team strives to create an environment in which it's okay to raise new ideas. Not every idea has to be a great one, says Phillips; "IT is about innovation, I want to make sure people follow through with their ideas, and be able to raise their hand in they need help. We know people will make mistakes along the way; however, they need to know they have the collective support of the IT team."
Bio
Steve Phillips is senior vice president and chief information officer for Avnet, Inc., a $14 billion worldwide distributor of electronic components, computer products and technology services. He is a member of the Avnet Executive Board and was elected as a corporate officer in 2006. Phillips came to Avnet with the 2005 acquisition of Memec, where he had served as senior vice president and CIO since 2004. Prior to joining Memec, he was senior vice president and CIO for Gateway Inc, which he joined in 1999. Mr. Phillips holds a BSc (Hons) in Electronic Engineering from Essex University and a post-graduate Diploma in Management Studies from Thames Valley University. He is a Fellow of the Institution of Electrical Engineers.
The 2004 merger of Sprint Corporation and Nextel Communications produced, overnight, a Fortune 50 global telecommunications company with 80,000 employees, $40 billion in revenue, and 53.1 million customers.
Richard (Dick) LeFave, the CIO for Nextel, became the new CIO for Sprint Nextel, tasked with the challenge of merging the two IT infrastructures, while providing the same degree of value to external customers and the internal business units.
His team has just completed the second year of a three-year integration of all the infrastructure systems. Some of the key tasks included consolidating many data centers, moving to a single network architecture, and combining the HR side of the ERP systems. The third-year integration tasks include consolidating the financial side of the ERP systems and carrying out a single customer billing platform. LeFave has taken on efforts like these, as well as implementing the Balanced Scorecard in the new, merged organization; managing a vast, global enterprise; and mentoring young IT talent. All of these are challenging, he says, but are definitely worthwhile in terms of cost savings, efficiency, and growing a stronger organization for the future.
Join us for this guided view of one of the world's communication giants, Sprint/Nextel, provided by the man guiding its IT behemoth, Dick LeFave.
Bio
Dick LeFave is chief information officer for Sprint Nextel, a role he previously held with Nextel Communications, Inc. He is responsible for the strategic deployment of information technology resources throughout Sprint Nextel.
LeFave joined Nextel in February 1999 and has more than 28 years of experience in IT, including more than 12 years as a CIO for The Boston Company, Thomas Cook Travel of American Express Company, and Southern New England Telephone.
He received a Bachelor of Science from Boston University, a Master of Business Administration from The University of Puget Sound, and a Master of Science in Systems Management from the University of Southern California. He has also completed the Harvard Business School Advanced Management Program and is a veteran of the U.S. Army.
Elizabeth Ferrarini, Producer Dana Farver, Executive Producer, Communities Editor-in-Chief Tom Parish, Audio Producer, Show Host Scott Ebner, Web Developer