For many businesses today, some sort of outsourcing just makes sense. Maybe you own a small, or medium-sized company and can't afford to hire the expertise necessary to staff a full-time Accounts Payable department. Or, maybe you're a corporate CIO facing a large and complex project, but you're also under ever-increasing budget pressure. You need to outsource some of that project.
But before you leap into an outsourcing contract — whether outsourcing IT or business processes like Payroll and Procurement — educate yourself about those devilish details, and how to manage them. That's the message that John Nicholson, an attorney in the technology group at Pillsbury Winthrop Shaw Pittman LLP, focusing on technology and business process outsourcing, would like to give you.
In this very thoughtful and detailed podcast, Nicholson shares his experiences in helping companies interested in outsourcing, and gives invaluable tips, such as
- why business process outsourcing can be much more subtle, and complex, to outsource than IT,
- how to avoid setting yourself up for end-user dissatisfaction when outsourcing a service, and
- what are some of the greatest missteps you can make when negotiating, and maintaining a relationship, with a vendor.
Join Tom Parish for an insightful talk with John Nicholson, and learn how to increase the odds that your outsourcing deal will be a success.
Bio
John Nicholson, JD, MBA, is an attorney in the Technology Group at Shaw Pittman, focusing on technology and business process outsourcing. Before joining Shaw Pittman, he was the internal project manager for an Oracle implementation at a mid-size company and was the acting director of IT prior to the hiring of the company’s CIO. Before law school, John was a physicist with the U.S. Department of Energy’s Superconducting Super Collider program.
Resources
Trends in the Outsourcing Industry
Production Credits
Dana Farver, Executive Producer, Communities Editor-in-Chief
Tom Parish, Audio Producer, Show Host
Kimberly Stone, Web Development Manager
Scott Ebner, Web Developer
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