In this podcast, Adam Hartung, managing partner of Spark Partners, discusses an innovation business model based on disrupting the status quo that gave way to an organization's foundational success.
If you want to succeed, you have to grow. If you want to grow, you have to disrupt. That is the advice of Adam Hartung, managing partner of Sparks Partners and author of, Create Marketplace Disruption: How to Stay Ahead of the Competition. Hartung adds that you have to make it a basic fact of your organization that disruption is acceptable and possibly even desirable. He says, "Look at the kind of markets Virgin gets into. Sir Richard Branson and his team encourage disruptive ideas. What could be more disruptive than Virgin Galactic, selling seats on space flights? That's how Virgin has produced superior returns for investors, employees and suppliers."
Hartung's Sparks Partners goes beyond helping companies nurture innovative ideas and bringing them to market. Instead, Spark Partners prevents companies from short-circuiting innovation because they lock themselves in to the success formulas that have brought them to where they are. The company's three-step innovation process includes the following:
Analyzing the external challenges that will disrupt an organization's marketplace.
Opening the lock that keeps an organization's best ideas from being implemented.
Converting ideas into success by creating white space within the organization where the ideas are safe and not hampered by established ways of doing things.
Hartung has much first-hand experience helping companies to take advantage of emerging technologies and new business models. He began his career as an entrepreneur, selling the first general-purpose computing platform to use the 8080 microprocessor when he was an undergraduate. At DuPont, Adam built a new division from nothing to over $600 million revenue in less than three years, opening subsidiaries on every populated continent and implementing new product development across both Europe and Asia. At Pepsi, Adam led the initiative to start Pizza Hut Home Delivery. He opened over 200 stores in less than two years. He also led the global expansion mergers and acquisition initiative acquiring several hundred additional sites. He played a lead role in the Kentucky Fried Chicken acquisition.
Bio
Adam Hartung is managing partner of Sparks Partners and author of Create Marketplace Disruption: How to Stay Ahead of the Competition. He previously spent eight years as a partner in the consulting arm of Computer Sciences Corporation. He also held strategy positions at The Boston Consulting Group, PepsiCo, and DuPont. He received an MBA from Harvard Business School with Distinction.
In this podcast, Bill Whitmore, CEO of AlliedBarton Security Services, talks about creating an innovative e-learning environment to empower outsourced physical security personnel to deliver great results for customers, and to retain and deliver quality employees.
When Bill Whitmore joined AlliedBarton Security Services almost 30 years ago, this provider of on-site physical security personnel was in its infancy with one million in annual revenue. It also had a lofty commitment to invest in providing employees with quality training programs. Today, AlliedBarton ranks as the country's largest provider of physical security personnel to third parties. The company has more than $1.5 billion in annual revenues, more than 50,000 employees, and has about 100 offices around the country. About 200 of the Fortune 500 companies use security services from AlliedBarton. Meanwhile, AlliedBarton has transformed itself from a training organization to developing an innovative culture based on leadership and employee development. In fact, this company has made Training magazine's Top 125 in training excellence for five years in a row.
Significant technology investments in a variety of e-learning programs underpin AlliedBarton's culture. For example, all security personnel can take the Dare to Be Great challenge, a 14-module online Master Security Course. The Allied Barton Edge, another e-learning program, provides all employees with more than 52 courses in a variety of disciplines. Harvard Business School Press administrators the program. The MyAlliedBarton.com site allows employees to collaborate with each other and to provide management with feedback about the training programs. Other online capabilities include the following: a customer connection, which enables AlliedBarton management to respond quickly to customers' concerns, and a performance management program that provides metrics about each employeee's training, development, and performance. Whitmore says, "All of these tools help us to evaluate and improve our current training programs, develop new programs, and create new services to offer our customers."
In this podcast, Whitmore talks about the transformation of AlliedBarton's culture, the things that make it an innovative organization, the types of technology it has deployed to create an e-learning environment, the way it measures the effectiveness of its e-learning programs, and some takeaways for C-level executives who strive to create a more innovative company.
Bio
Bill Whitmore is the chair, president, and CEO of AlliedBarton Security Services, the largest American-owned and managed contract security company. He serves on the Private Sector Senior Advisory Committee of the Homeland Security Advisory Council. Whitmore belongs to several trade associations including the International Security Management Association, and the Building Owners and Managers Association. He is chair of the Board of the Philadelphia Police Foundation, and a board member of the Greater Philadelphia Chamber of Commerce.