Podcasts

How CIOs can Reshape Their Company's Business Model: C.K. Prahalad, Best-Selling Author and Academic

tom@tomparish.com — Thu, 11 Mar 2010 16:37:29 GMT

(23:08)

In this podcast, C.K. Prahalad, author of The New Age of Innovation: Driving Co-created Value Through Global Networks, and Fortune at the Bottom of the Pyramid: Eradicating Poverty Through Profit, talks about how CIOs can use innovative technology to reshape their company's business model, as well as drive new opportunities for poverty-stricken area. (He calls the latter the bottom of the pyramid.)

Despite the downturn in the economic, this's a great time to be a CIO or CTO. That's the conclusion from C.K, Prahalad, the Paul and Ruth McCracken Distinguished University Professor of Strategy and the author of best-selling management books such as The New Age of Innovation: Driving Co-created Value Through Global Networks, and Fortune at the Bottom of the Pyramid: Eradicating Poverty Through Profit. He says, "Because some CIOs must work under the pressure of shrinking budgets and don't have much time for innovation, this might be a tough concept for some CIOs to grasp."

Prahalad lists four fundamental drivers that can create new opportunities for all kinds of businesses - everything from retailing to financial services to manufacturing. These drivers include the convergence of technology, convergence of industry boundaries of technology, the emergence of social networking, and the globalization of things such as the global supply chain, global markets, and global research and development in third-world countries.

He says, "Convergence of technology is all around us. For example, the cell phone and the PC are now merging into one device. We're seeing a dramatic reduction in the cost of digital technology. Social networking sites such as Facebook didn't exist five years ago. Meanwhile, many companies have taken advantage of global opportunities by expanding to new markets in China and India."

In this podcast, Prahalad provides specific examples of how senior IT executives can address new business opportunities for their companies, how new technology initiatives can drive business opportunities at the bottom of the pyramid, why companies should embrace the concept of open innovation, and what the CIO role will be like 10 years from now.

Bio
C.K. Prahalad is the Paul and Ruth McCracken Distinguished University Professor of Strategy at the University of Michigan's Ross School of Business and a globally recognized management thinker. He has consulted for the top management of many of the world's foremost companies, such as Ahlstrom, AT&T, Cargill, Citicorp, Eastman Chemical, Oracle, Phillips, Quantum, Revlon, Steelcase, and Unilever. Prahalad serves on the board of directors of NCR Corporation, Hindustan Lever Limited, and the World Resources Institute.

His best-selling management books include The New Age of Innovation: Driving Co-created Value Through Global Networks, Fortune at the Bottom of the Pyramid: Eradicating Poverty Through Profit (rereleased in 2009), Multinational Mission: Balancing Local Demands and Global Vision (co-authored), and Competing for the Future, and The Future of Competition: Co-Creating Unique Value with Customers. He has authored numerous award-winning articles, several of which won the Harvard Business Review McKinsey Prizes. Other prizes include European Foundation for Management Award in 1993, 1994 Maurice Holland Award as the Best Paper, and the 1997 ANBAR Electronic Citation of Excellence.

Resources
C. K. Prahalad Talks about How Changing Business Models in the New Age of Innovation Will Impact IT, Enterpriseleadership.org
http://www.enterpriseleadership.org/blogs/Articles/2008/07/23/c-k-prahalad-talks-about-how-changing-business-models-in-the-new-age-of-innovation-will-impact-it

C. K. Prahalad Talks about Business Models Driving the New Age of Innovation, BTM Institute
http://www.btminstitute.org/LeadershipInsight/CKPrahalad.html

How Strategy Guru C.K. Prahalad Is Changing the Way CEOs Think
http://www.businessweek.com/magazine/content/06_04/b3968089.htm

Production Credits
Elizabeth Ferrarini, Executive Producer
Tom Parish, Host and Audio Producer

Audio Editing by Doug Marcis

Sponsored by BMC Software

We'd love to hear what you think. Send us your feedback.

Qualities Today's Global CIOs Must Possess to be Effective: Hank Leingang, Former Fortune 500 CIO

tom@tomparish.com — Fri, 05 Mar 2010 20:53:48 GMT

(25:22)

In this podcast, Hank Leingang, the former global CIO for the Bechtel Group and the former CIO for Viacom, talks about the leadership qualities global CIOs need in order to be effective across the enterprise.

Within the last five years, the qualities needed by global CIOs of Fortune 2500 companies have changed radically. The CIO role has become more pervasive, touching just about aspect of the enterprise, as well as every constituency the organization has. As a result, CIOs have to be more than technologists. Of course, they need to understand how different technologies relate to one another to drive business processes. More important, CIOs need to be business leaders who can do the following:

sit at the executive management table and collaborate with other team members;
exhibit some depth around their opinions;
understand how things get done in the organization;
influence others;
listen and learn;
collaborate with business unit leaders;
and communicate effectively with all constituencies from the start.

Hank Leinging understands the role of the global CIO for a major company. He spent five years as the global CIO of Bechtel Group, Inc. and seven years as the global CIO of Viacom. Today, he is a senior consultant at Korn/Ferry International, one of the world's largest executive search firms. He works with clients to identify their enterprise IT needs and to fill those positions with qualified executives, such as CIOs and CTOs, and people who report to them.

Leingang says that the assessment for CIOs, for example, goes far beyond the functional competencies an organization needs. He says, "We look at a candidate's leadership characteristics and reputation in the industry. A CIO's longevity in this environment requires the ability to develop and to execute a communications plan. CIOs need to understand their constituencies and proactively to communicate with them, rather than reacting to them. Because the CIO role now touches just about every part of the organization, you might provide products and services that meet customers' needs, you might drive new strategic opportunities for the business, or you might transform how the business operates."

So what is driving a CIO's increase need for this high degree of interaction? Leingang says it has to do with what he calls the commercial architecture. While the technology architecture looks at all of the diverse technologies in the portfolio, the commercial architecture looks at all of the diverse, global relationships between the entities that supply these technologies. These suppliers could include in-house sources, third-party sources, or a combination of the two. Leingang says, "The commercial architecture manages all of the relationships with those suppliers across the global enterprise. To this end, CIOs have to structure all of these relationships, and integrate them into the technology portfolio both locally and globally so there is no disruption. CIOs have to accomplish these things while driving innovation."

In this podcast, Leingang goes into more detail about what qualities global companies want in CIOs, how the CIO role has changed, why some CIOs have trouble achieving business impact of IT, and how the next generation of CIOs differs from current CIOs.

Bio
Hank (Henry) Leingang is a senior consultant and key member of Korn/Ferry International's Information Technology Officers Center of Expertise. Based in San Francisco, Leingang helps drive the firm's executive search capabilities around the CIO function. Before joining Korn/Ferry, Leingang was president, CEO, and a board member of ITM Software, before BMC Software acquired it. He previously was president and CEO of ThinkLift, a business and IT strategic consulting firm. He spent five years as the global CIO of Bechtel Group, Inc. and seven years as the global CIO of Viacom. He also had held IT leadership positions at Triangle Industries, Interspace, and Touche Ross. Leingang has a B.S. from the University of Illinois and an MBA from Southern Illinois University. He serves on the board of directors of New York Eye and Ear Infirmary.

Resources
Enterpriseleadershp.org Podcast – Hank Leingang, Former Betchel CIO:Get Ready to Maximize Business Impact of IT
http://www.enterpriseleadership.org/blogs/podcasts/2009/03/05/hank-leingang-former-betchel-cio-get-ready-to-maximize-business-impact-of-it

CIO 2.0: The Chief Impact Officer, CIO Update
http://www.cioupdate.com/insights/article.php/3739126/CIO-20-The-Chief-Impact-Officer.htm

Production Credits

Elizabeth Ferrarini, Executive Producer
Tom Parish, Host and Audio Producer

Audio Editing by Doug Marcis

Sponsored by BMC Software

We'd love to hear what you think. Send us your feedback.

Tom Koulopoulos, author of The Innovation Zone and Delphi Group founder, Talks about the Challenges of Driving Corporate Technology Innovation

tom@tomparish.com — Fri, 19 Feb 2010 21:54:40 GMT

(19:51)

Many business gurus consider relentless innovation to be the United States' only remaining edge in a global marketplace marked by labor arbitrage and the competitive threats posed by exploding economies in China and elsewhere.

Tom Koulopoulos, the author of a new book, The Innovation Zone, and the founder of the Delphi Group, says, "While some progress is being made on the innovation front, too many U.S. companies still under perform when it comes to driving the type of sustained innovation needed to meet this competitive threat. On the other hand, many corporations are looking at operational innovation as a way to cope with the complexity technology brings."

In his book, Koulopoulos demonstrates how organizations can create and sustain a culture of innovation. Koulopoulos, who writes a blog called The Innovation Zone (http://www.tomkoulopoulos.com) says that if public and private organizations are serious about taking the lead in innovation and re-invigorating the marketplace and U.S. economy, they must move behind the hype of innovation and apply proven techniques and processes. His book provides a how-to-do blueprint for innovation process methods that organizations can put into practice. He says, "We need to stop singing innovation kumbaya and start delving into the practice and science of innovation."

Koulopoulos' insights about innovation have received wide praise from luminaries such as Peter Drucker, dee Hock, and Tom Peters who called Tom Koulopoulos' writing, "a brilliant vision of where we must take our enterprises to survive and thrive." According to Peter Drucker, Tom's writing "makes you question not only the way you run your business but the way you run yourself." He is also editor of the Delphi Report, a quarterly journal for business and technology leaders.

He sees signs that organizations are embedding innovation in their business practices, and that they have devoted both financial and staff resources to innovation. He says, "It's surprising to me that more companies actually are putting people in positions of authority with respect to innovation. They are not necessarily new people; they are folks that are already on staff, but they also are carrying that [innovation] badge."

In this second Enterpriseleadership.org podcast, Koulopoulos talks about the following:

the status of technology efforts in the U.S. corporations;
the challenges of IT innovations in global corporations;
the ways companies have used IT in innovative ways;
the need for corporate education programs in innovation;
the things CIOs and CTOs need to do to get involved in corporate innovation; and
the way his organization works with clients to drive corporate innovation.

Bio

Tom Koulopoulos is the founder of the Delphi Group, a 20-year-old Boston-based thought leadership firm providing advice on leading edge technologies to global 2000 organizations and government. He sold Delphi to Perot Systems in 2004 and today serves as managing director of a global innovation lab.

During the past two decades Tom Koulopoulos' works have introduced core industry concepts, frameworks, and vernacular that describe the impact of technology on business. These things include Single Point of Access, Touch Points, Digital Control Rooms, Business Operating Systems, Corporate IQ, Information Value Chains, and Smartsourcing.

InformationWeek named him one of the industry's most influential information management consultants. Koulopoulos' insights on the implications of IT on global organizations frequently appear in national and international print and broadcast media, such as BusinessWeek, The Wall Street Journal, Forbes, The Economist, CNBC, CNN and NPR.

Tom Koulopoulos' eight books include: Smartsourcing, Corporate Instinct, Smart Companies, Smart Tools, and The X-economy.

Tom Koulopoulos has also been an adjunct professor at the Boston College Wallace E. Carroll Graduate School of Management and a guest lecturer at the Boston University School of management and Harvard University. He is the former director of the Babson Center for Business Innovation.

Resources

Enterpriseleadership.org Podcast - Tom Koulopoulos - The Innovation Zone
http://www.enterpriseleadership.org/blogs/podcasts/2009/06/29/podcast-with-thomas-m-koulopoulos-author-of-the-innovation-zone

Podcast -Tom Koulopoulos on Unemployment, Innovation & the PUMA Personal Transportation Vehicle from Segway & GM, The Wall Street Journal Online
http://arikjohnson.com/2009/04/10/tom-koulopoulos-on-unemployment-innovation-the-puma-personal-transportation-vehicle-from-segway-gm/

IT Outsourcing According to Tom Koulopoulos, Wisconsin Technology Network
http://wistechnology.com/articles/2795/

Architecture & Process keynote: Tom Koulopoulos
http://www.column2.com/2008/04/architecture-process-keynote-tom-koulopoulos/

Production Credits

Elizabeth Ferrarini, Executive Producer
Tom Parish, Host and Audio Producer

Audio Editing by Doug Marcis

Sponsored by BMC Software

We'd love to hear what you think. Send us your feedback.

Steve Cakebread, former Salesforce.com Executive: Demystifying Cloud Computing and Web 2.0 Platforms

tom@tomparish.com — Wed, 10 Feb 2010 22:00:31 GMT

(19:12)

In this podcast, Steve Cakebread, the former president of Salesforce.com, takes the mystery out of cloud computing by explaining the complementary relationship of Salesforce.com, Google's Apps Engine, and Amazon's Web Services.

When Steve Cakebread joined Salesforce.com in 1999, the company had not even introduced its first product. That event happened two years later with the introduction of the single CRM product called Singular Edition people. Today, Salesforce.com has moved beyond CRM to become a diversified company in platforms such as knowledge management and service support. Cakebread says that these new platforms will help to spur the growth of the cloud computing industry.

Meanwhile, cloud computing has got a shot of adrenalin with the likes of Amazon.com's Web Services and Google.com's Apps Engine. Amazon.com built its business around store fronts and logistics, while Google.com's built its business around a consumer's ability to search. Cakebread says, "Amazon's Web services help businesses create those storage fronts on the fly through collaboration or cloud computing, as well as to provide businesses with additional storage and computing power. If you look at Google.com's Apps Engine, it is now creating developer platforms that make it easier to add information for consumers to share in businesses network."

Cakebread says that these three entities have a complementary relationship with each other through various relationships and partnerships. "Each of these technologies, even through they are considered cloud computing, all have different strengths. Salesforce.com is the business platform provider. Google.com focuses on search, while Amazon.com focuses on store fronts, logistics, storage, and computing power. All of these technologies are internally designed on the same technology platform as Oracle Solutions and blade services. The reality is that their architectures are very different, but they can be used by platform developers to achieve service and reliability."

In this podcast, Cakebread also discusses the key technologies that will benefit from cloud computing, the other areas in which both cloud computing and Web 2.0 will enable innovative enterprise applications, and the issues that need to be resolved before companies can deploy cloud computing widely.

Bio

Before becoming CFO of Xactly Corp., Steve Cakebread was the president and chief strategy officer at Salesforce.com. He had been the company's CFO for six months. During his tenure as Salesforce.com's CFO, Cakebread helped to grow the company from $22 million in annual revenue in 2002 to about $749 million in revenue in fiscal year 2008. He also led the company through its initial public offering in 2004.

Cakebread came to Salesforce.com from Autodesk, where he served as senior vice president and chief financial officer. Prior to joining Autodesk, he was vice president of finance for Silicon Graphics. He has also held many key positions at Hewlett Packard.

Cakebread holds a B.S. in Science from the University of California at Berkeley and a MBA from Indiana University.

Resources
Podcast -Steve Cakebread on SaaS, sales performance management, IT Knowledge Exchange

http://itknowledgeexchange.techtarget.com/voices-of-crm/steve-cakebread-on-saas-sales-performance-management/

SaaS & the CFO: A Special Webinar with Steve Cakebread

http://www.opsource.net/event/saas-cfo-%E2%80%93-special-webinar-steve-cakebread

Salesforce.com exec named Xactly CFO, Silicon Valley Business Journal
http://sanjose.bizjournals.com/sanjose/stories/2009/02/09/daily51.html

Production Credits
Elizabeth Ferrarini, Executive Producer
Tom Parish, Host and Audio Producer
Audio Editing by Doug Marcis

Sponsored by BMC Software

We'd love to hear what you think. Send us your feedback.

Dr. Joel West, Academician and Author, Talks about the Open Innovation Paradigm for Technology Development

tom@tomparish.com — Wed, 03 Feb 2010 21:53:25 GMT

In this podcast, Dr. Joel West, an associate professor at San Jose State University's College of Business, talks about the open innovation paradigm for technology development. His teaching and research focus on innovation and entrepreneurship. Along with Henry Chesborough and Wim Vandaverbeke, West is editor of the book, Open Innovation: Researching a New Paradigm, published by Oxford University Press in 2006.

Working and living in the heart of Silicon Valley, Dr. Joel West cannot get away from technology innovation. In fact, his course offerings and research at the San Jose State University's College of Business focus on technology innovation and strategic management in technology companies. San Jose State University ranks at one of the top 25 research business schools in the U.S.

Dr. West's interest goes beyond traditional innovation to the concept of open innovation. He defines it as the idea of using the market rather than the internal hierarchy, both as a source of innovation and a way to commercialize innovation. Open innovation also means treating innovation like anything else -- something that can be bought and sold on the open market not something that happens within a company. He says that a company can no longer depend on its internal resources to drive its innovation efforts.

His research in open source computing led him to looking at open innovation and a book on the subject. He was one of the co-editors with Henry Chesborough and Wim Vandaverbeke on the book, Open Innovation: Researching a New Paradigm (2006). He also writes several blogs about open innovation, including openinnovation.net, which describes his research and provides comments on other academicians' research projects.

In this podcast, Dr. West explores what powers the concept of open innovation and how it differs from traditional innovation efforts, such as research and development. He says that open innovation raises the question about how those companies that practice it differ from those organizations that have research and development programs. Henry Chesborough explored this in first book on open innovation published in 2003.

West says, "Companies that practice open innovation will do the same things they did before they adopted it. They might have a research and development department. Chesborough went one step further by looking at the revolutionary nature of open innovation. According to him, open innovation is a process that enables a company to find the best sources of innovation, and to find the best paths to commercialize that innovation. The company might accomplish these goals looking within company and looking outside the company. They might take other paths that they would not have considered if they did not know about open innovation."

Dr. West has two important takeaways for chief information officers, chief strategy officers, and chief technology officers: look for external resources who know how to make your products better or who have new products ideas, and find the best ways to bring these resources into your organization. He says, "You might look at university students, your suppliers and customers, or an open innovation community. You might have to look at all of these possibilities to find out which class of individuals or position in the value chain will provide the best ideas you want. Money does not always motivate people to share their ideas with you. Many people like the idea of a challenge to compete for recognition. You might have a content to find the best ideas."

Bio

Dr. Joel West is an associate professor of innovation and entrepreneurship at the Department of Organization and Management in the College of Business at San Jose State University. His research, teaching, and industry experience center on global technology industries, which provide the lifeblood of Silicon Valley.

His research findings have appeared in Asian Survey, Information Systems Research, Management International Review, R&D Management, Research Policy, Telecommunications Policy, and The Information Society, among other journals. He has won best paper awards for tracks of the Academy of Management and HICSS conferences, and has been active in service to the research community. Along with Henry Chesborough and Wim Vandaverbeke, West is editor of the book, Open Innovation: Researching a New Paradigm, published by Oxford University Press in 2006.

West earned a Ph.D. in management from the University of California, Irvine.

Resources

Joel West's Personal Blog

http://http://blog.openinnovation.net/2010/02/joel-open-innovation-podcast.html

Open Innovation: Researching a New Paradigm

http://http://www.openinnovation.net/Book/NewParadigm/

Production Credits
Elizabeth Ferrarini, Executive Producer
Tom Parish, Host and Audio Producer
Audio Editing by Doug Marcis

Sponsored by BMC Software

We'd love to hear what you think. Send us your feedback.

Mastering Agility – How IT Can Drive Revenue: Michael Hugos, former Fortune 1000 CIO and Author

tom@tomparish.com — Thu, 28 Jan 2010 04:00:22 GMT

In this podcast, Michael Hugos provides insight from his CIO experience and his latest book, Business Agility – Sustainable Prosperity in a Relentlessly Competitive World.

Michael Hugos, the former CIO for Network Services Company, took a different track when he wrote his latest IT book. Business Agility – Sustainable Prosperity in a Relentlessly Competitive World provides business executives with tools and tips on how they can help IT professionals drive business revenue. He says that IT professionals tend to forget that the business is where the money is. That's why IT exists." He adds that technologies, such as cloud computing, open source and virtualization, will provide great cost benefits to the business. "We need to be in better position to guide these decisions."

Hugos has first-hand experience working with business executives to drive revenue at Network Services Company, an $8 billion cooperative of 86 distributors that market industrial products to major companies. Before this company became agile, the profit margin on coffee cups was practically nothing and getting smaller. Multiply this by Network Services' distributors who sell to 5,000 stores across the country. He says, "We banded together under this cooperative and worked closely with sales. Interesting things started to happen and ideas for making more money started to flow." The information-based, value-added services Hugos helped to devise returned a two percent to three percent profit margin. "If you do things right, you can earn more money or what he calls the agility dividend"

Hugos thinking is nothing new. He refers to the invisible hand theory which Adam Smith, the great British economist, came up with 250 years ago. He says, "The invisible hand pushes the price of all products to their cost of production. No amount of fast talking sales people and ball game tickets will change this."

The end result for Network Services was complete transparency for more products. Hugos says, "Out of the 50 items we came up with, we carried out 25 for them. For example, we could fill an order directly off a purchasing system or via EDI or XML. We now had a customized solution that made our paper cups more valuable."

In this podcast, Hugos provides some current IT enablers that will help an organization achieve speed and agility, give some examples of companies that have achieved both business and IT speed and agility, and offers takeaways to help CIOs assess the business impact of IT based on speed and agility.

Bio
Michael Hugos, at Center for Systems Innovation [c4si], mentors companies and teams in practices of IT and business agility. Up until 2006, he was the corporate CIO at Network Services Company, an $8.2 billion cooperative distributor of janitorial product and disposable food service items. His books include the Essentials of Supply Chain Management (2nd Edition), Building the Real-Time Enterprise, and he contributed to CIO Best Practices -- Enabling Strategic Value with Information Technology. His most recent book is Business Agility – Sustainable Prosperity in a Relentlessly Competitive World.

Resources
Michael Hugos' Blog, CIO Magazine, "Doing Business in Real Time"

http://advice.cio.com/taxonomy/term/30

Michael Hugos' Website

http://www.michaelhugos.com/Center_for_Systems_Innovation.html

Production Credits
Elizabeth Ferrarini, Executive Producer
Tom Parish, Host and Audio Producer
Audio Editing by Doug Marcis

Sponsored by BMC Software

We'd love to hear what you think. Send us your feedback.

Vid Byanna, Accenture IT Executive: Driving a Global Company's Collaborative/Cloud Computing Initiatives

tom@tomparish.com — Thu, 21 Jan 2010 22:15:40 GMT

In this podcast Vid Byanna, executive director of Accenture's internal IT infrastructure, talks about his company's and collaborative computing, and cloud computing initiatives.

Each day the 177,000 employees at Accenture, a $19 billion global IT services company, must communicate effectively with 1,000 of customers in more than 120 countries. In fact, Accenture executives often find themselves looking for internal experts who can support specific customer engagements. The traditional process has involved emailing one's network of colleagues to help with the search. Now these executives can use Accenture People, an internal version of LinkedIn, to search the company's global network of employees.

Accenture People comprises Accenture Collaboration 2.0, a global set of technology initiatives to improve knowledge sharing, enhance communication, and allow for dynamic collaboration within the organization. Technologies in this collaboration platform include social networking applications, greater search functionality, telepresence, and unified communications.

Vid Byanna, the executive director for Accenture's internal IT infrastructure capabilitities and Web 3.0 initiatives, says that Accenture Collaboration 2.0 allows employees quickly to get access to the information from experts who can help resolve an issue, or kick start things that deliver value to customers better than through traditional methods. For example, 30 minutes after looking in Accenture People, an employee was holding a telepresence sessions with an Accenture expert on digital media communications."

Meanwhile, with the help of the Accenture Cloud Opportunity Assessment Tools, the internal IT Accenture organization also has developed a cloud computing strategy. It consists of both internal and external cloud computing initiatives. He says, "We think of cloud computing as dynamic resource allocation of computing capacity, storage and other resources. It gives us the ability quickly to provide these resources for peaks and valleys in IT resource demand. We have heavily invested in our internal cloud by consolidating all of our business applications in a single data center. We also have virtualized our servers, databases, and storage. We are now looking at what external cloud providers can give us. Will these services supplement what we have, or will they give some more scale capabilities?"

In this Enterpriseleadership.org podcast, Byanna talks about the following:

the catalysts for Accenture Collaboration 2.0 platform,
the key technologies that comprise this platform,
the different ways Accenture plans to extend its internal collaboration initiatives to partners and customers,
the Accenture cloud computing strategy,
and the benefits the company plans to derive from cloud computing.

Bio

Vid Byanna is the executive director for Accenture's internal IT infrastructure capabilities. He reports to Frank Modruson, Accenture's CIO. Byanna also drives the implementation of IT products and services to support the company's mergers and acquisitions organization.

Before stepping into his current role, he held other IT leadership position in Accenture's CIO organization. From 1989 and 1998, Byanna was part of the company's communications and high-tech operating group, where he directed large solution-oriented projects for global telecommunications providers.

Byanna received a B.S. in Computer Science from the University of Illinois at Urbana, and a M.S. in Computer Science from the Illinois Institute of Technology. Before joining Accenture, he worked at Bell Laboratories.

Resources

Accentures Topples Communicatons Barriers, InfoWorld

http://www.infoworld.com/d/networking/accenture-topples-communication-barriers-745

Leveraging Knowledge to Better Meet Client needs, Accenture

http://www.accenture.com/Global/Services/CIO/LeveragingNeeds.htm

Production Credits

Elizabeth Ferrarini, Executive Producer

Tom Parish, Host and Audio Producer

Audio Editing by Doug Marcis

Sponsored by BMC Software

We'd love to hear what you think. Send us your feedback.

Keeping an Eye on the Four Factes of Cloud Computing: Mark Lobel, Subject Expert at PricewaterhouseCoopers

tom@tomparish.com — Fri, 15 Jan 2010 22:01:15 GMT

In this podcast, Mark Lobel, a subject expert at PricewaterhouseCoopers, discusses the pros and cons of the four facets of cloud computing. He also touches on other cloud computing issues that should be of concern to CIOs.

Cloud computing has become an interesting and important subject on the minds of most CIOs. Its complexity has forced CIOs to think about what applications make sense to move to the cloud, what type of a cloud -- internal versus external, will work best for the organization, and how does an organization know its data will be secure?

PricewaterhouseCoopers recently published its quarterly Technology Forecast with an emphasis on cloud computing. Based on material in the report, Mark Lobel, a subject expert for PricewaterhouseCoopers, looks at cloud computing as having four facets. If one were to draw a matrix with four boxes, the top left box would include software as a service, and infrastructure as a service would be below it. The top right side of the matrix would include on-premises and off-premises or a combined public and private cloud application capability, and cloud bursting would be below it.

Software as a Service	On-Premises/Off-Premises-Public Versus Private Cloud Capability
Infrastructure as a Service	Cloud Bursting

In this podcast, Lobel looks at the pros and cons for using each one of these cloud computing facets. He also looks at the overall strengths and weaknesses of the cloud computing industry; the way an organization's culture affects its approach to cloud computing; the ROI benefits of cloud computing; the way cloud computing will change applications development; and some takeaways CIOs should consider before deploying a cloud computing strategy.

Bio
Mark Lobel is the global PricewaterhouseCoopers subject matter expert on security benchmarking, as well as other subjects such as cloud computing. He frequently speaks on benchmarking and other topics for the MIS Training Institute, The Information Security Forum, IBM Training, and other organizations. He is the lead professional on PricewaterhouseCoopers' annual Global Security Survey with CIO and CSO magazines.
He is a Certified Information Systems Auditor, a Certified Information Systems Security Professional, and a Certified Information Security Manager (CISM). Lobel also belongs to the Information Security Systems Audit and Control Association CISM Task Force helping guide the development of this new security certification. His other association memberships include the New York Chapter of ISACA and the New York Chapter of the Information Systems Security Association. He received a B.S in broadcast communications from Oswego State.

Resources
Mark Lobel of PriceWaterhouseCoopers: Update on Recent Information Security Trends, Bank Info Security
http://www.bankinfosecurity.com/html/mark-lobel-pwc-podcast.html

Podcast: 10 Minutes on Data and Identity Theft, PricewaterhouseCoopers
http://www.pwc.com/us/en/10minutes/podcast/index.jhtml

PricewaterhouseCoopers: Security Budgets Remain Intact, Channel Insider
http://www.channelinsider.com/c/a/Security/PriceWaterHouseCoopers-Security-Budgets-Remain-Intact-440154/

Production Credits

Elizabeth Ferrarini, Executive Producer
Tom Parish, Host and Audio Producer

Audio Editing by Doug Marcis

Sponsored by BMC Software

We'd love to hear what you think. Send us your feedback.

Enterpriseleadership.org Takes to the Podcast Airways with Cloud Computing

tom@tomparish.com — Mon, 11 Jan 2010 23:20:44 GMT

Regardless about what you think of cloud computing, most technology thought leaders, such as Theresa Lanowitz, a former Gartner Group consultant, says that cloud computing is a disruptive technology moving one step closer to pervasive computing. However, some CIOs says they are hesitant to deploy cloud computing because of security issue or they are just starting to consider what types of cloud computing would be best for their organization.

During 2009, www.enterpriseleadership.org did a series of podcasts with well-known technology thought leaders about cloud computing. Below is an overview of each interview and a link to its content.

Down-to-Earth Talk About Cloud Computing & Web 2.0 ---} Download (15:31)
Theresa Lanowitz is a former Gartner Group research analyst and the founder of voke, a research firm focused on breakthrough technologies, such as cloud computing. In this podcast, Lanowitz provides some down-to-earth discussion about cloud computing as a disruptive technology, moving one-step closer to pervasive utility computing. She provides CIOs with some takeaways they should consider in making decisions about this cloud computing.

Optimizing Cloud Computing and Green Data Center Technology ---} Download (23:27)
Peter Beckman is the director of leadership computing at Argonne National Laboratory. In addition to supercomputing, Argonne also offers its researchers some less expensive computing alternatives, namely, grid computing, and soon, cloud computing. Benefits of cloud computing include lower computing costs, the ability to consolidate and share resources, and the ability to run custom-built solutions in the cloud.

Trends in Enterprise Storage - Cloud Computing/Virtualization ---} Download (17:00)
Michael Karp is the founder of Infrastructure Analytics. In this podcast, Karp, a former storage analyst for Enterprise Management Associates, talks about how technology trends, such as cloud computing and virtualization, will continue to reshape enterprise storage, and what CIOs must know to take advantage of these trends.

Three Trends CIOs Can't Afford to Ignore ---} Download (37:10)
Dr. Kishore Swaminathan is the chief scientists for Accenture, a $19 billion global management consulting, technology services, and outsourcing firm. In this podcast, Swaminathan discusses three trends CIOs can't afford to ignore - cloud computing, light systems, and analytics. He says he isn't sure where cloud computing will end up because of the unresolved issues in areas such as data security and performance.

Elasticity Provides More Business Capabilities ---} Download (21:10)
Dr. Kishore Swaminathan is the chief scientists for Accenture, a $19 billion global management consulting, technology services, and outsourcing firm. In this podcast, Swaminathan discusses four trends from Accenture's research that will define the technology landscape over the next five years: Internet computing, data management, mobility, and convergence of unified communications, collaboration, community, and content distribution.

Putting Some of Your Apps in the Cloud
Jeff Kaplan, founder and managing director of THINKstrategies. His strategic consulting firm focuses entirely on the business implications of transitioning technology from a product focus to services-driven solutions. In this print interview, Kaplan provides some authoritative perspective about software as a service (SaaS) and cloud computing.

Demystifying Cloud Computing and Web 2.0 Platforms ---} Coming Soon!
Steve Cakebread, the former president of Salesforce.com. In this podcast, Cakebread, takes the mystery out of cloud computing by explaining the complementary relationship of Salesforce.com, Google's Apps Engine, and Amazon's Web Services.

Keeping an Eye on the Four Facets of Cloud Computing ---} Coming Soon!
Mark Lobel is a subject expert at PricewaterhouseCoopers. In this podcast, Lobel, discusses the pros and cons of the four facets of cloud computing. He also touches on other cloud computing issues that should be of concern to CIOs.

Driving a Global Company's Collaborative/Cloud Computing Initiatives ---} Coming Soon!
Vid Byanna is the executive director of Accenture's internal IT infrastructure. Accenture is a $19 billion global management consulting, technology services, and outsourcing firm. In this podcast, Byanna talks about his company's collaborative computing, and cloud computing initiatives.

Sponsored by BMC Software

We'd love to hear what you think. Send us your feedback.

Peter Beckman of Argonne National Labs Talks about Optimizing Cloud Computing and Green Data Centers

tom@tomparish.com — Thu, 07 Jan 2010 19:23:10 GMT

In this podcast, Dr. Peter Beckman, director of leadership computing at Argonne National Laboratory. talks about both cloud computing and green IT at the Lab.

Argonne National Laboratory (ANL) is one of the U.S. Department of Energy's (DOE) oldest and largest national laboratories for science and engineering research. ANL uses its annual $540 million operating budget to support 100's of research projects of interest to numerous federal agencies, and academic research institutions. ANL is one of DOE's two largest supercomputing centers. The other one is at the Oak Ridge National Laboratory.

In addition to supercomputing, ANL also offers its researchers some less expensive alternatives, namely, grid computing, and soon, cloud computing. Peter Beckman, the ANL's director of leadership computing, says that grid computing is best suited for running applications at multiple sites in cycles available to users in many locations. He says, "On the other hand, cloud computing will enable scientists to build their own solutions as they need them and run them in the cloud. It will also enable the consolidation and sharing of Linux clusters hosted on our cloud. For example, hosting will enable you to expand your 32-node cluster to a 200-node cluster for a few days. "

Opportunities for cloud computing at ANL include everything form studying the genome to looking at data from CERN's supercollider to understanding the smallest particles in the galaxy.

Cloud computing at ANL will eliminate the need for scientists to do their work on a $100 million supercomputer. Beckman says cloud computing is very appealing to some of ANL's researchers. He say, "Cloud computing's bursty, pay-as-you go for cycles model will lower the cost of getting some projects done. It will allow for demand-driven, large allocations of resources, such as a 1,000's of processors for the next couple of week, better than going to a supercomputer. It will also eliminate the need to upgrade equipment." Beckman adds that ANL would like to push some of its cloud capabilities to commercial service such as amazon.com.

In addition to cloud computing, ANL is saving money by optimizing data center technologies, such as water-size economizing, to keep the supercomputer cool and energy efficient. In fact, the chip architecture of ANL's supercomputer uses the least amount of power possible to do its scientific calculations. Beckman says, "Our data center is a factor of two less power data centers that have a different architecture." During some of the winter months, ANL uses water-side economizing to reduce energy costs. The process involves sending the water outside to be cooled by the cooling tower, and then piping the cooled water through heat exchangers in the machine room. He says, "We can cool the machine for free. We'd like to expand the number of months we can do this for."

Bio
Since 2008 Peter Beckman has been the director of leadership computing at Argonne National Laboratory, where he oversees its supercomputing facility. After receiving his Ph.D. in computer science from Indiana University, Beckman helped found the university's Extreme Computing Laboratory, which focused on parallel languages, portable run-time systems, and collaboration technology. In 1997 he joined the Advanced Computing Laboratory at Los Alamos National Laboratory, where he founded the ACL's Linux cluster team and launched the Extreme Linux series of workshops and activities, which helped catalyze the high-performance Linux computing cluster community. In 2000 he founded a Turbolinux-sponsored research laboratory in Santa Fe that developed the world's first dynamic provisioning system for cloud computing and HPC clusters. The following year, he became vice president of Turbolinux's worldwide engineering efforts, managing development offices in the US, Japan, China, Korea, and Slovenia. Beckman joined Argonne National Laboratory in 2002, as director of engineering, and later as chief architect for the TeraGrid. He designed and deployed the world's most powerful grid computing system for linking production HPC computing centers for the National Science Foundation.

Resources

Argonne's supercomputer named world's fastest for open science, third overall, Physorg.org
http://www.physorg.com/news133014256.html

Argonne Computer Goes Green, Power Management Design Line
http://www.powermanagementdesignline.com/news/212501723;jsessionid=1S14SOXKCF1QYQSNDLRCKHSCJUNN2JVN

Getting Control of the Cloud, Processor.com
http://www.processor.com/editorial/article.asp?article=articles%2Fp3114%2F69p14%2F69p14%2F69p14.asp

Production Credits
Elizabeth Ferrarini, Executive Producer
Tom Parish, Host and Audio Producer

Audio Editing by Doug Marcis

Sponsored by BMC Software

We'd love to hear what you think. Send us your feedback.

The Top Five ELO Podcast Downloaded from 2009

tom@tomparish.com — Thu, 31 Dec 2009 17:34:43 GMT

EnterpriseLeadership.org invites you to explore the top five downloaded podcasts for 2009 (1/1/09 through 12/28/09). The subject matter was a good mix and you are sure to find one that interest you!

Elasticity Provides More Business Capabilities:
K. Swaminathan, Accenture's Chief Scientist

(21:10)

Accelerating IT Initiatives Despite Tough Economy:
Tim Schaefer, Northwestern Mutual’s CIO

(14:03)

The IT Management Trio Sticks Together for the Better:
Podcast interview with Paul Burns

(16:43)

Speak like a CEO; Motivate Like a CEO--Lessons for CIOs:
Suzanne Bates Author

(16:57)

Making Social Media the Corporate Norm for a Fortune 500 Company:
Diane Bryant, Intel's CIO

(17:35)

Sponsored by BMC Software

We'd love to hear what you think. Send us your feedback.

Trends in Enterprise Storage—Cloud Computing/Virtualization: Mike Karp, VP and Principal Analyst at Ptak-Noel Associates

tom@tomparish.com — Tue, 08 Dec 2009 22:05:35 GMT

In this podcast, Mike Karp, VP and Principal Analyst at Ptak-Noel Associates and founder of Infrastructure Analytics, talks about how technology trends, such as cloud computing and virtualization, will continue to reshape enterprise storage, and what CIOs must know to take advantage of these trends.

How does both cloud computing computer and virtualization change enterprise storage? According to Mike Karp, a former storage analyst for Enterprise Management Associates and the Hurwitz Group, says that these technologies will profoundly change storage at all levels – from the enterprise of global companies to small businesses. He says that it is important to keep in mind that there is a continuum here. “Virtualization differs from cloud computing. In fact, virtualization provides a path to cloud computing. You can go from virtualization to private clouds to public clouds, or you can do just one of them or a mix of them. You typically see hybridization or hybrid architectures. Virtualization enables a great deal of mobility for where you store your data, applications or where your processing resides. You are not restricted to a particular type of hardware. The mobility of the application and the processing enables you to move from one virtual environment to another one instanteously.”

In this podcast, Karp, the founder of Infrastructure analytics, a research firm that focuses on how storage networking fits into the organization’s overall infrastructure, talks about the following:

how have both cloud computing and virtualization changed enterprise storage,
what pros and cons emerge in the move to each one of these technologies,
what type of impact these technologies will have on disaster recovery, and
what changes CIOs must prepare for when they move to these technologies.

Bio

Michael Karp is the founder of Infrastructure Analytics. He spent nine years as the senior analyst for the storage networking practice at Enterprise Management Associates. Here he consulted with vendors on technologies ranging from data reduction to cloud computing. For about six years, he wrote the twice weekly Storage in the Enterprise newsletter for NetworkWorld. Before EMA he was director of storage technologies for Hurwitz Group.

He also has held senior technology leadership positions at Bellcore/Telcordia Technologies and Microelectronics/Symbios Logic/LSI. He was a doctoral candidate in systems management at Colorado Technical University. He also has written about storage networking for a number of computer trade publications, including CIO Update, Computerworld, Enterprise Storage Forum, and TechRepublic.

Resources

Mike Karp's Website

http://www.storagekilter.com

IT, Get Smart About Smart Device Disposal, Internet Evolution

http://www.internetevolution.com/author.asp?section_id=630&doc_id=169627

EMC Looks at Clouds From Both Sides Now, Internet Evolution

http://www.internetevolution.com/author.asp?section_id=630&doc_id=154548

Computerworld Articles by Mike Karp

http://www.computerworld.com.au/author/678536099/mike_karp/articles

Production Credits

Elizabeth Ferrarini, Executive Producer

Tom Parish, Host and Audio Producer

Sponsored by BMC Software

We'd love to hear what you think. Send us your feedback.

Theresa Lanowitz, Former Gartner Consultant: Down-to-Earth Talk about Cloud Computing & Web 2.0

tom@tomparish.com — Wed, 02 Dec 2009 20:15:56 GMT

In this podcast, Theresa Lanowitz, former Gartner Group analyst, provides some down-to-earth discussion about cloud computing as a disruptive technology, moving one step closer to pervasive utility computing.

Every household doesn't need its own energy grid. If you follow this logic, then each enterprise does not need to be in the business of creating massive infrastructure. Why not take advantage of the some of the world's largest infrastructure offered to you by Amazon.com's Web Services or Google Apps Engine? That is the view of Theresa Lanowitz, a former Gartner Group research analyst and the founder of voke, a research firm focused on breakthrough technologies, such as cloud computing.

She says that while Salesforce.com has revolutionized customer relations marketing by elevating it as a platform as a service, Amazon.com and Google.com have the opportunity to share their knowledge and expertise with every enterprise. She adds, "By making their massively scalable, highly available, high-performance environment, and a solid security infrastructure available, both Amazon.com and Google.com have moved one step closer to software as a service and pervasive utility computing. As a result, companies will be able to lower the cost of doing business and to remain innovative, competitive, and profitable. Enterprises of all sizes need to focus on delivering value to the marketplace of their core competency, regardless of what it is."

In this podcast, Theresa Lanowitz discusses the following:

What type of impact Amazon.com Web Services and Google Apps Engine will have on cloud computing;
What other areas of cloud computing and Web 2.0 will prevail;
Why CIOs are hesitant to embrace cloud computing; and
What three cloud computing takeaways CIOs need to think about in making decisions about this app?

Bio
Theresa Lanowitz, is founder of founder of voke, inc., an industry research firm specializing in breakthrough technologies. From 1999 through 2006, she was a research analyst with Gartner, where she was the lead analyst for Mercury. At Gartner, Lanowitz was the founder, creator, and chairperson of the highly successful Application Development conference. She is the founding member of AppSIC (the Application Security Industry Consortium), a member of the German ComputerWoche.de "Expert Panel on Quality IT Practices" and a frequent guest on SD Times "Week in Review" podcast.

She began her professional career with McDonnell Douglas (now Boeing) where she worked on the C-17 transport plane. While at Borland Software, she shipped the ground breaking Java development tool JBuilder. Lanowitz also played instrumental roles at Taligent in the areas of product management and international marketing. At Sun Microsystems, she was responsible for the strategic marketing of the Jini project – a precursor to emerging convergence market.

Lanowitz holds a Bachelor of Science in Computer Science and Mathematics from the University of Pittsburgh, Pennsylvania.

Resources
Theresa Lanowitz's Blog

http://voke.blogspot.com/

Ka-ching! Don't Sell Your Test Team Short, Software Test & Performance

http://www.stpcollaborative.com/users/195-theresa-lanowitz

N requirements.net, Exclusive Podcast: Theresa Lanowitz on the Economy and IT Spending

http://www.requirements.net/2008/12/04/exclusive-podcast-theresa-lanowitz-on-the-economy-and-it-spending/

Production Credits
Elizabeth Ferrarini, Executive Producer
Tom Parish, Host and Audio Producer
Audio Editing by Doug Marcis

Sponsored by BMC Software

Business Impact of IT Requires Good Partnership with IT & Business: Susan Cramm, author & CIO Coach

tom@tomparish.com — Thu, 19 Nov 2009 22:38:50 GMT

In this podcast, Susan Cramm, author of, The Eight Things We Hate About IT, talks about how CIOs can improve their relationships with business partners to achieve a higher quality of business value. She also attacks some of the political issues that CIOs face on the job.

Regardless of the company's size, CIOs have the on-going challenge of creating business value or business impact of IT. Executive management needs to realize that CIOs and their IT team can’t deliver business impact on their own. According to Susan Cramm, a former CIO and founder of Valuedance, an IT leadership coaching firm, says that CIOs don’t own the four P’s needed to realize business impact -- people, processes, products, and profit and loss. Business partners manage these four things. Cramm, the author of the book, The Eight Things We Hate About IT (Harvard Business School Press, says that CIOs and their senior leadership team need to partner with their business counterparts in order to deliver value to the organization.

"If you have a good strong leader and a relationship across the business for delivery of IT services, then you have a chance to move up the value chain and set up an investment governance process. Such a governance process will ensure that you have a full cycle of investment management in place. You just aren’t looking at things like a business plan, but managing those targeted business impacts through the duration of the program and subsequent projects. Moreover, you are holding business leaders and IT accountable for the realization of that value."

In this podcast, Cramm, who writes and blogs for Harvard Business Review, talks about how CIOs can improve their relationships with business partners to achieve a higher quality of business value. She also attacks some of the political issues that CIOs face on the job.

Bio

Susan Cramm is the founder and president of Valuedance, an IT leadership coaching firm. She has worked with executives from a number of Fortune Global 200 clients, including Toyota, Sony, and Time Warner. She is the author of the book, The Eight Things We Hate About IT (Harvard Business School Press.) Cramm also blogs and writes articles for Harvard Business Review. Since 2000, she has authored the monthly executive coach column for CIO magazine.

Cramm is the former CFO and executive vice president at Chevy's Mexican Restaurants. Before Chevy’s, she worked with the Taco Bell Corporation and held the positions of CIO and vice president of the IT group and senior director for financial and strategic planning.

She received an MBA from Northwestern University, specializing in finance, marketing, and quantitative methods, and her BA in computer science and management from the University of California at San Diego.

Resources
Harvard Business Review Blog – Susan Cramm

http://blogs.harvardbusiness.org/hbr/cramm/

CIO Magazine – Link to columns by Susa Cramm

http://www.cio.com.au/author/512535383/susan_h_cramm/articles

Insider's Guide to Executive Coaching by Susan H. Cramm

http://www.coachingsourcing.info/2009/02/insiders-guide-to-executive-coaching-by.html

8 Things We Hate About IT: How to Move Beyond the Frustations to Form a New Partnership with IT, book by Susan Cramm

http://www.amazon.com/Things-Hate-About-Frustrations-Partnership/dp/1422131661/ref=sr_1_1?ie=UTF8&s=books&qid=1258672617&sr=8-1

Production Credits
Elizabeth Ferrarini, Executive Producer
Tom Parish, Host and Audio Producer
Audio Editing by Doug Marcis

Sponsored by BMC Software

Dr. Scott Snyder, author, Talks About 4G Wireless Disruptive Technology and What CIOs Need to Do Now

tom@tomparish.com — Fri, 13 Nov 2009 20:50:51 GMT

Soon, it will be 4G wireless. This technology will not only provide a staggering amount of bandwidth, but it will create new business models, as well as a new platform for innovation. As a result, CIOs to become 4G wireless savvy immediately. That's the advice of Dr. Scott Snyder, author of The New World of Wireless: How to Compete in 4G Revolution. Now let's meet Dr. Snyder, author, professor, and CEO of Decision Strategies International.

Every now and then a disruptive technology comes along and dramatically changes the way we live and work. In the mid-1990s it was the Internet and TCP-IP, and in 2000, it was the iPhone. Soon, it will be 4G wireless. Consider, for example, how it could make healthcare more pervasive. A doctor in Africa doesn't need to make a dangerous trip to treat patients at a remote village. With 4G wireless technology, he can treat these patients remotely.

Since the 1990s, 3G wireless has been in place, providing us with increasing amounts of bandwidth, speed, and the ability to download multi-media content in a more efficient way. Dr. Scott Snyder, author of the New World of Wireless: How to Compete in the 4G Revolution, says that many people think of 4G wireless, which is the next logical step in the progression of the technology, as just more bandwidth. "Yes, 4G wireless will offer up to 100 megabits per second to mobile users and one gigabit per second to fixed users. You are talking about a wireless connection that is 50 times faster than what you get in your home broadband connection. This is only part of the story. 4G wireless will provide a new paradigm that will alter the network and the handset, by enabling users to have more control over what type of content they get, and what type of services they can get from any location they might be in around the globe."

Snyder adds that user-centric capabilities will be the defining feature of 4G wireless. "Extremely intelligent handsets will have the ability to make decisions on your behalf, just like a remote control for your life. Because it is based on the cloud concept rather than a fixed network, 4G wireless has the capability to follow you around. You will have access to many networks without going back through a network. That's a scary proposition for wireless carriers that make money from people going through their network. This feature enables a whole variety of digital swarms or group behavior. Users can self-organize in this cloud without going through the structure of traditional networks."

As CEO of a Decision Strategies, a technology consulting firm, Snyder came across many executives who lacked awareness of what 4G wireless technology could do, not only to their business, but to their industry as a disruptive force and an innovation platform. The need to educate these executives propelled Snyder to write The New World of Wireless. His book is not just about what's happening with the technology, but how this technology could have broader social and business interactions to create new business models, new industries, and transformational type events.

Meanwhile, new standards for 4G wireless and experimental handsets loom on the horizon. Even aspects of the iPhone sheds light on what new business models might look like. Snyder says that because these weak signals will explode very fast, CIOs need to prepare for 4G wireless right now. "They need to start building wireless into their organization as a competency to be explored both as a communication platform, but also an innovation platform. They need to put the infrastructure in place to support both platforms and to leverage both to build an ecosystem with their customers, partners, vendors, and even your industry. They have to also start fostering wireless content, connectivity and allowing the digital swarm to take place both in your organization and in your ecosystem."

In this podcast, CIOs will learn the following:

The top three things they should be doing to prepare for 4G wireless
Some of the ways they can innovate around 4G wireless to become more profitable and derive more marketplace,
The new business models that 4G wireless will enable, and
And the security issues that will confront this technology.

Bio

Dr. Scott Snyder is the president and CEO of Decision Strategies International, a strategy firm focused on increasing the strategic aptitude of organization. He has held executive positions with several Fortune 500 companies including General Electric, Martin Marietta, and Lockheed Martin. He has also started business ventures in software including OmniChoice, a CRM/Analytics software applications provider. He was selected as a candidate for Entrepreneur of the Year for the Philadelphia Region. He has worked with numerous Fortune 500 clients on business and technology strategy including General Electric, NCR, Verizon, as well as government organizations such as the Federal Aviation Administration, National Security Administration, and the US Navy.

He has also contributed as a co-author to the recently released Future of BioSciences 2020 Report from DSI and the Wharton School and is the author of The New World of Wireless: How to Compete in the 4G Revolution.

Dr. Snyder is a senior fellow in the management department at the Wharton School, an adjunct faculty member in the School of Engineering and Applied Science at the University of Pennsylvania, and has lectured at MIT and RIT on decision-making, business and IT strategy, telecommunications, product design and development, and business intelligence. He holds a patent for on-line decision aids and has been quoted as a thought leader in numerous publications. Dr. Snyder earned his BS, MS, and Ph.D. in Systems Engineering from University of Pennsylvania and has an executive degree from USC in Telecommunications Management.

Resources
Profile of Decision Strategies International, INC magazine

http://www.inc.com/inc5000/2008/company-profile.html?id=200819430

How Failure Breeds Success, BusinessWeek

http://www.businessweek.com/magazine/content/06_28/b3992001.htm?campaign_id=nws_insdr_jul1&link_position=link1

Put on Hold: Why Telecoms Can't Get Consumers to Bond More with Their Cell Phones, Knowledge Emory

http://knowledge.emory.edu/article.cfm?articleid=1138

Production Credits
Elizabeth Ferrarini, Executive Producer
Tom Parish, Host and Audio Producer

Audio Editing by Doug Marcis