(19:12)

In this podcast, Steve Cakebread, the former president of Salesforce.com, takes the mystery out of cloud computing by explaining the complementary relationship of Salesforce.com, Google's Apps Engine, and Amazon's Web Services.

When Steve Cakebread joined Salesforce.com in 1999, the company had not even introduced its first product. That event happened two years later with the introduction of the single CRM product called Singular Edition people. Today, Salesforce.com has moved beyond CRM to become a diversified company in platforms such as knowledge management and service support. Cakebread says that these new platforms will help to spur the growth of the cloud computing industry.

Meanwhile, cloud computing has got a shot of adrenalin with the likes of Amazon.com's Web Services and Google.com's Apps Engine. Amazon.com built its business around store fronts and logistics, while Google.com's built its business around a consumer's ability to search. Cakebread says, "Amazon's Web services help businesses create those storage fronts on the fly through collaboration or cloud computing, as well as to provide businesses with additional storage and computing power. If you look at Google.com's Apps Engine, it is now creating developer platforms that make it easier to add information for consumers to share in businesses network."

Cakebread says that these three entities have a complementary relationship with each other through various relationships and partnerships. "Each of these technologies, even through they are considered cloud computing, all have different strengths. Salesforce.com is the business platform provider. Google.com focuses on search, while Amazon.com focuses on store fronts, logistics, storage, and computing power. All of these technologies are internally designed on the same technology platform as Oracle Solutions and blade services. The reality is that their architectures are very different, but they can be used by platform developers to achieve service and reliability."

In this podcast, Cakebread also discusses the key technologies that will benefit from cloud computing, the other areas in which both cloud computing and Web 2.0 will enable innovative enterprise applications, and the issues that need to be resolved before companies can deploy cloud computing widely.

Bio

Before becoming CFO of Xactly Corp., Steve Cakebread was the president and chief strategy officer at Salesforce.com. He had been the company's CFO for six months. During his tenure as Salesforce.com's CFO, Cakebread helped to grow the company from $22 million in annual revenue in 2002 to about $749 million in revenue in fiscal year 2008. He also led the company through its initial public offering in 2004.

Cakebread came to Salesforce.com from Autodesk, where he served as senior vice president and chief financial officer. Prior to joining Autodesk, he was vice president of finance for Silicon Graphics. He has also held many key positions at Hewlett Packard.

Cakebread holds a B.S. in Science from the University of California at Berkeley and a MBA from Indiana University.

Resources
Podcast -Steve Cakebread on SaaS, sales performance management, IT Knowledge Exchange

http://itknowledgeexchange.techtarget.com/voices-of-crm/steve-cakebread-on-saas-sales-performance-management/

SaaS & the CFO: A Special Webinar with Steve Cakebread

http://www.opsource.net/event/saas-cfo-%E2%80%93-special-webinar-steve-cakebread

Salesforce.com exec named Xactly CFO, Silicon Valley Business Journal
http://sanjose.bizjournals.com/sanjose/stories/2009/02/09/daily51.html

Production Credits
Elizabeth Ferrarini, Executive Producer
Tom Parish, Host and Audio Producer
Audio Editing by Doug Marcis

In this podcast Vid Byanna, executive director of Accenture's internal IT infrastructure, talks about his company's and collaborative computing, and cloud computing initiatives.

Each day the 177,000 employees at Accenture, a $19 billion global IT services company, must communicate effectively with 1,000 of customers in more than 120 countries. In fact, Accenture executives often find themselves looking for internal experts who can support specific customer engagements.  The traditional process has involved emailing one's network of colleagues to help with the search. Now these executives can use Accenture People, an internal version of LinkedIn, to search the company's global network of employees.

Accenture People comprises Accenture Collaboration 2.0, a global set of technology initiatives to improve knowledge sharing, enhance communication, and allow for dynamic collaboration within the organization. Technologies in this collaboration platform include social networking applications, greater search functionality, telepresence, and unified communications.

Vid Byanna, the executive director for Accenture's internal IT infrastructure capabilitities and Web 3.0 initiatives, says that Accenture Collaboration 2.0 allows employees quickly to get access to the information from experts who can help resolve an issue, or kick start things that deliver value to customers better than through traditional methods. For example, 30 minutes after looking in Accenture People, an employee was holding a telepresence sessions with an Accenture expert on digital media communications."

Meanwhile, with the help of the Accenture Cloud Opportunity Assessment Tools, the internal IT Accenture organization also has developed a cloud computing strategy. It consists of both internal and external cloud computing initiatives. He says, "We think of cloud computing as dynamic resource allocation of computing capacity, storage and other resources. It gives us the ability quickly to provide these resources for peaks and valleys in IT resource demand. We have heavily invested in our internal cloud by consolidating all of our business applications in a single data center. We also have virtualized our servers, databases, and storage. We are now looking at what external cloud providers can give us. Will these services supplement what we have, or will they give some more scale capabilities?"

In this Enterpriseleadership.org podcast, Byanna talks about the following:

• the catalysts for Accenture Collaboration 2.0 platform,
• the key technologies that comprise this platform,
• the different ways Accenture plans to extend its internal collaboration initiatives to partners and customers,
• the Accenture cloud computing strategy,
• and the benefits the company plans to derive from cloud computing.

Bio

Vid Byanna is the executive director for Accenture's internal IT infrastructure capabilities. He reports to Frank Modruson, Accenture's CIO. Byanna also drives the implementation of IT products and services to support the company's mergers and acquisitions organization.

Before stepping into his current role, he held other IT leadership position in Accenture's CIO organization. From 1989 and 1998, Byanna was part of the company's communications and high-tech operating group, where he directed large solution-oriented projects for global telecommunications providers.

Byanna received a B.S. in Computer Science from the University of Illinois at Urbana, and a M.S. in Computer Science from the Illinois Institute of Technology. Before joining Accenture, he worked at Bell Laboratories.

Resources

Accentures Topples Communicatons Barriers, InfoWorld

http://www.infoworld.com/d/networking/accenture-topples-communication-barriers-745

http://www.accenture.com/Global/Services/CIO/LeveragingNeeds.htm

Production Credits

Elizabeth Ferrarini, Executive Producer

Tom Parish, Host and Audio Producer

In this podcast, Dr. Peter Beckman, director of leadership computing at Argonne National Laboratory. talks about both cloud computing and green IT at the Lab.

Argonne National Laboratory (ANL) is one of the U.S. Department of Energy's (DOE) oldest and largest national laboratories for science and engineering research. ANL uses its annual $540 million operating budget to support 100's of research projects of interest to numerous federal agencies, and academic research institutions. ANL is one of DOE's two largest supercomputing centers. The other one is at the Oak Ridge National Laboratory.

In addition to supercomputing, ANL also offers its researchers some less expensive alternatives, namely, grid computing, and soon, cloud computing. Peter Beckman, the ANL's director of leadership computing, says that grid computing is best suited for running applications at multiple sites in cycles available to users in many locations. He says, "On the other hand, cloud computing will enable scientists to build their own solutions as they need them and run them in the cloud. It will also enable the consolidation and sharing of Linux clusters hosted on our cloud. For example, hosting will enable you to expand your 32-node cluster to a 200-node cluster for a few days. "

Opportunities for cloud computing at ANL include everything form studying the genome to looking at data from CERN's supercollider to understanding the smallest particles in the galaxy.

Cloud computing at ANL will eliminate the need for scientists to do their work on a $100 million supercomputer. Beckman says cloud computing is very appealing to some of ANL's researchers. He say, "Cloud computing's bursty, pay-as-you go for cycles model will lower the cost of getting some projects done. It will allow for demand-driven, large allocations of resources, such as a 1,000's of processors for the next couple of week, better than going to a supercomputer. It will also eliminate the need to upgrade equipment." Beckman adds that ANL would like to push some of its cloud capabilities to commercial service such as amazon.com.

In addition to cloud computing, ANL is saving money by optimizing data center technologies, such as water-size economizing, to keep the supercomputer cool and energy efficient. In fact, the chip architecture of ANL's supercomputer uses the least amount of power possible to do its scientific calculations. Beckman says, "Our data center is a factor of two less power data centers that have a different architecture." During some of the winter months, ANL uses water-side economizing to reduce energy costs. The process involves sending the water outside to be cooled by the cooling tower, and then piping the cooled water through heat exchangers in the machine room. He says, "We can cool the machine for free. We'd like to expand the number of months we can do this for."

Bio
Since 2008 Peter Beckman has been the director of leadership computing at Argonne National Laboratory, where he oversees its supercomputing facility. After receiving his Ph.D. in computer science from Indiana University, Beckman helped found the university's Extreme Computing Laboratory, which focused on parallel languages, portable run-time systems, and collaboration technology. In 1997 he joined the Advanced Computing Laboratory at Los Alamos National Laboratory, where he founded the ACL's Linux cluster team and launched the Extreme Linux series of workshops and activities, which helped catalyze the high-performance Linux computing cluster community. In 2000 he founded a Turbolinux-sponsored research laboratory in Santa Fe that developed the world's first dynamic provisioning system for cloud computing and HPC clusters. The following year, he became vice president of Turbolinux's worldwide engineering efforts, managing development offices in the US, Japan, China, Korea, and Slovenia. Beckman joined Argonne National Laboratory in 2002, as director of engineering, and later as chief architect for the TeraGrid. He designed and deployed the world's most powerful grid computing system for linking production HPC computing centers for the National Science Foundation.

Resources

Argonne's supercomputer named world's fastest for open science, third overall, Physorg.org
http://www.physorg.com/news133014256.html

Argonne Computer Goes Green, Power Management Design Line
http://www.powermanagementdesignline.com/news/212501723;jsessionid=1S14SOXKCF1QYQSNDLRCKHSCJUNN2JVN

Getting Control of the Cloud, Processor.com
http://www.processor.com/editorial/article.asp?article=articles%2Fp3114%2F69p14%2F69p14%2F69p14.asp

Production Credits
Elizabeth Ferrarini, Executive Producer
Tom Parish, Host and Audio Producer

Audio Editing by Doug Marcis

In this podcast, Theresa Lanowitz, former Gartner Group analyst, provides some down-to-earth discussion about cloud computing as a disruptive technology, moving one step closer to pervasive utility computing.

Every household doesn't need its own energy grid. If you follow this logic, then each enterprise does not need to be in the business of creating massive infrastructure. Why not take advantage of the some of the world's largest infrastructure offered to you by Amazon.com's Web Services or Google Apps Engine? That is the view of Theresa Lanowitz, a former Gartner Group research analyst and the founder of voke, a research firm focused on breakthrough technologies, such as cloud computing.

She says that while Salesforce.com has revolutionized customer relations marketing by elevating it as a platform as a service, Amazon.com and Google.com have the opportunity to share their knowledge and expertise with every enterprise. She adds, "By making their massively scalable, highly available, high-performance environment, and a solid security infrastructure available, both Amazon.com and Google.com have moved one step closer to software as a service and pervasive utility computing. As a result, companies will be able to lower the cost of doing business and to remain innovative, competitive, and profitable. Enterprises of all sizes need to focus on delivering value to the marketplace of their core competency, regardless of what it is."

In this podcast, Theresa Lanowitz discusses the following:

• What type of impact Amazon.com Web Services and Google Apps Engine will have on cloud computing;
• What other areas of cloud computing and Web 2.0 will prevail;
• Why CIOs are hesitant to embrace cloud computing; and
• What three cloud computing takeaways CIOs need to think about in making decisions about this app?

Bio
Theresa Lanowitz, is founder of founder of voke, inc., an industry research firm specializing in breakthrough technologies. From 1999 through 2006, she was a research analyst with Gartner, where she was the lead analyst for Mercury. At Gartner, Lanowitz was the founder, creator, and chairperson of the highly successful Application Development conference. She is the founding member of AppSIC (the Application Security Industry Consortium), a member of the German ComputerWoche.de "Expert Panel on Quality IT Practices" and a frequent guest on SD Times "Week in Review" podcast.

She began her professional career with McDonnell Douglas (now Boeing) where she worked on the C-17 transport plane. While at Borland Software, she shipped the ground breaking Java development tool JBuilder. Lanowitz also played instrumental roles at Taligent in the areas of product management and international marketing. At Sun Microsystems, she was responsible for the strategic marketing of the Jini project – a precursor to emerging convergence market.

Lanowitz holds a Bachelor of Science in Computer Science and Mathematics from the University of Pittsburgh, Pennsylvania.

Resources
Theresa Lanowitz's Blog

http://voke.blogspot.com/

Ka-ching! Don't Sell Your Test Team Short, Software Test & Performance

http://www.stpcollaborative.com/users/195-theresa-lanowitz

N requirements.net, Exclusive Podcast: Theresa Lanowitz on the Economy and IT Spending

http://www.requirements.net/2008/12/04/exclusive-podcast-theresa-lanowitz-on-the-economy-and-it-spending/

Production Credits
Elizabeth Ferrarini, Executive Producer
Tom Parish, Host and Audio Producer
Audio Editing by Doug Marcis

Sponsored by BMC Software

In this podcast, Carvallo goes into detail about building the enterprise architecture for the Smart Grid based on service-oriented architecture and cloud computing.

He also talks about his involvement in driving the IT Leadership and CTO Best Practices Collection, a 700-page document that describes essential IT processes, such as how to manage a data center to how to run a project management office. He also provides some takeaways for CIOs who might be interested in moving to Smart Grid technology. Despite the economy, Austin, Texas, has seen a spike in major businesses, such as google.com and Hewlett-Packard, moving into the area, as well as more people relocating there to find jobs. Meanwhile, Austin Energy, the nation’s ninth largest community-owned electric utility, is making sure it can meet the power demands of its one million residential customers and 41,000 businesses, and continues to return more than $1.5 billion in profits back to the community.

If all goes as planned, Austin Energy could become the country’s first electrical utility to deliver Smart Grid technology. A Smart Grid delivers electricity from suppliers to consumers using digital technology to save energy, reduce cost, and increase reliability and transparency.  
 
Perhaps, the credit for putting Austin Energy on its Smart Grid journey belongs to Andres Carvallo, the organization’s CIO. In fact, this year Computerworld Honors Program’s recognized the outstanding significance of Carvallo’s Smart Grid work in the energy field. Carvallo just could become the first CIO to deliver the country’s first Smart Grid for a public utility.
 
The genesis for the Smart Grid began in 2003 when Carvallo was working on automation and efficiency and optimization of the business. In 2004, after reading the Electric Power Research Institute’s white paper on the Intelligrid, Carvallo thought it would be possible to use similar technology for Austin Energy. In fact, not wanting to infringe on the Intelligrid trademark, he coined the term Smart Grid.   In 2007, he gave his first speech about the Smart Grid. With the support of executive management, Carvallo’s team began working on Austin Energy’s Smart Grid, which seamlessly integrates four disciplines: energy, communications, software, and hardware.
 
He says, “Together these four disciplines help to redefine how we generate, distribute, and consume electricity. The project goes beyond how we collect data and move it, and how safely we do it. The decisions will be able to make about that data will affect production, distribution, and consumption of energy, from turning on and off devices, to managing plug-in hybrid electric vehicles in the house. “
 
Of course, as a public utility Austin Energy must abide by the North American Electrical Reliability Council’s standards and regulations for infrastructure protection and cyber security. Carvallo says, “We will become compliant this year.” Meanwhile, he has been one of eight people working on the National Institute of Standards and Technology’s cyber security standards for Smart Grids. He says, “We are awaiting the publication of the interim Smart Grid standards.”

Bio
Andres Carvallo is the chief information officer at Austin Energy.  In addition to his CIO responsibilities as CIO, Carvallo sits on an eight-person executive team, as well as on the Innovation and Opportunity Development executive board. Outside of Austin Energy, he is vice chairman for the Large Public Power Companies’ CIO Task Force. Carvallo is a frequent speaker at both IT and energy industry venues, such as CleanTech.

His outstanding work in IT has earned him many awards, including IT Executive of the Year by the Association of Information Technology Professionals in 2005, Premier 100 IT Leader by Computerworld in 2006, Best in Class of Premier 100 by Computerworld in 2006, CIO 100 Award by CIO Magazine in 2006, InformationWeek 500 by InformationWeek Magazine in 2007, and Computerworld’s Top 12 Green IT Companies in 2008 (First Ever).

Before joining Austin Energy, Carvallo held key positions at four start-ups and large companies, such as Philips Electronics, Digital Equipment Corporation, and Microsoft. He received a B.S. in Mechanical Engineering from the University of Kansas, and has completed executive management programs at Stanford University and the University of Pennsylvania.

Resources
Austin Energy Delivers Opportunity - Smart Grid News
Exec Calls for Smart Grid Policies - EE Times
Top 10 Smart Grids - GreenTech Media

Production Credits
Elizabeth Ferrarini, Executive Producer
Tom Parish, Host and Audio Producer
Audio Editing by Doug Marcis

Sponsored by BMC Software

In this podcast, Diane Bryant describes the benefits of Intel's various social media platforms, provides an overview of Intel's code of conduct for electronic communications, touches on Intel's cloud computing architecture within the firewall, as well as cloud computing product's Intel is developing, and discusses why women do a good job of driving social media.

With more than $30 billion in annual revenue, Intel Corporation both innovates and invents microprocessor technologies that reside at the heart of most of the PCs and servers. Likewise, Intel also innovates and invents when it comes to deploying social media, both within the company and with external customers. In fact, in 2003, instant messaging became the company's first collaboration method outside of email and audio conferencing. Diane Bryant, Intel's vice president and CIO, says, "Within less than three years, we went from not using instant messaging to a 90 percent adoption rate."

As a globally diverse company with more 83,000 employees, numerous suppliers, and millions of external customers, Intel has continued to keep pace with effective ways for all constituencies to collaborate effectively. In 2004, the company began internal blogging with the CEO leading the charge. Two years later, Intel opened up external blogging as a way to reach out and communicate directly with specific manufacturers that use Intel products, and with end users. Bryant says, "As the devices based on the Intel architecture have become more solutions-based and directed at end users around the world, we needed to have direct connection with these end users. Social media or social networking provided us access to this external community."

In 2008, Intel launched Open Port, a series of external communities for end users. Bryant says that today more than 75 percent of all the content on these communities comes from end users, not Intel. "We have seen a strong viral pick up on solutions. We have examples of customers coming together to solve their real problems." Intel also uses social media for software development. Some of these software development communities allow people to collaborate about how they have optimized their software suite for the Intel architecture."

While Intel has begun to reap the benefits of social media, this company knows that the pervasive nature of social media means that proper controls need to exist.  Bryant says, "Most executives I talk to say that their social media initiatives tend to self-police themselves." Intel has adopted a code of conduct that defines how people must act when they engage in all forms of Intel electronic communications, both internally and externally. The code also has provisions for maintaining legal compliance.

Bio
Diane M. Bryant is vice president and CIO of Intel Corporation where she is responsible for Intel's IT organization of 5,700 employees. A 25-year veteran of Intel, Bryant has held several key general manager and director positions in various business units at Intel. She was general manager of the server platforms group, director of the corporate platform office, and general manager of the enterprise processor division. Before joining the enterprise group in 1998, Bryant was director of engineering of the mobile products groups. She received her B.S. in electrical engineering from the University of California, Davis. She holds four U.S. patents.

Resources
Intel CIO Diane Bryant on IT's Enterprise Role in Innovation - Podtech
Intel and the Economic Environment - Intel Inc.
Diane Bryant on Empowering Entrepreneurial Women - Metacafe
New Intel CIO Plans Cloud Computing Trials - CIO

Production Credits
Elizabeth Ferrarini, Executive Producer
Tom Parish, Host and Audio Producer
Audio Editing by Doug Marcis

As chief scientist for Accenture, a $19 billion global management consulting, technology services, and outsourcing firm, Dr. Kishore Swaminathan tries to understand the major trends that will shape the technology landscape over a 3- to 5-year period. According to Swaminathan, CIOs can't afford to ignore three major trends: cloud computing, light systems, and analytics.

He defines cloud computing as the sourcing of some capability from somewhere out there, typically through the Internet, and you, as a user, neither know nor care where this capability is coming from. The four types of cloud computing include software clouds, such as software as a service; hardware clouds, such as data backup; desktop clouds, such as google applications, and business process clouds, such as PayPal. Swaminthan says he isn't sure where cloud computing is going because of the unresolved issues in areas such as data security and performance.

Swaminathan calls the second trend light systems because they allow the IT organization to use independent, but related technologies to push data from multiple streams so end users can manipulate it. Technologies such as the RESC protocol, mashups, and widgets free the IT organization of a lot of unnecessary work, especially having to build a new system or a new application.

In the last 18 months, major software companies such as IBM and Microsoft have acquired analytics companies. Swaminathan says that this third trend will take the drudgery of getting analytics out of backup systems, and build the analytics capability right into the technology platform, such as Oracle Enterprise suite or SAP. As a result, people won't have to depend on the IT organization or a small number of research gurus to get the analytics they need. They'll be able to access the analytics capability.

In this podcast, Swaminathan also talks about why CIOs have failed to contribute to the innovation process when it comes to pursuing new revenue sources.

Bio

Dr. Kishore Swaminathan is chief scientist at Accenture where he defines the company's technology vision and helps to set the company's research and development agenda. He also heads Accenture's Systems Integration research located in the United States, France, and India. Swaminathan joined Accenture in 1990, taking a position in Accenture's Center for Strategic Technology Research. He has a bachelor's degree in technology and aeronautical engineering from the Indian Institute of Technology at Madras and holds a master's and Ph.D. degree from the University of Massachusetts at Amherst. He was a Smithsonian Fellow. Media outlets ranging from the ABC Evening News to the The Wall Street Journal have featured his work.

Resources

Computerworld - The Grill: To Kishore Swaminathan, CIO means 'chief intelligence officer'

Enterprise 2.0: turning consumer-driven Web 2.0 technologies into business value, Kishore Swaminathan, Accenture

ZDNet - Accenture: Time is ripe to test cloud computing

Production Credits
Elizabeth Ferrarini, Executive Producer
Tom Parish, Host and Audio Producer
Doug Marcis - Audio Editing