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119 Posts tagged with the strategy tag
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(23:08)

 

 

In this podcast, C.K. Prahalad, author of The New Age of Innovation: Driving Co-created Value Through Global Networks, and Fortune at the Bottom of the Pyramid: Eradicating Poverty Through Profit, talks about how CIOs can use innovative technology to reshape their company's business model, as well as drive new opportunities for poverty-stricken area. (He calls the latter the bottom of the pyramid.)

 

Despite the downturn in the economic, this's a great time to be a CIO or CTO. That's the conclusion from C.K, Prahalad, the Paul and Ruth McCracken Distinguished University Professor of Strategy and the author of best-selling management books such as The New Age of Innovation: Driving Co-created Value Through Global Networks, and Fortune at the Bottom of the Pyramid: Eradicating Poverty Through Profit. He says, "Because some CIOs must work under the pressure of shrinking budgets and don't have much time for innovation, this might be a tough concept for some CIOs to grasp."

 

Prahalad lists four fundamental drivers that can create new opportunities for all kinds of businesses - everything from retailing to financial services to manufacturing. These drivers include the convergence of technology, convergence of industry boundaries of technology, the emergence of social networking, and the globalization of things such as the global supply chain, global markets, and global research and development in third-world countries.

 

He says, "Convergence of technology is all around us. For example, the cell phone and the PC are now merging into one device. We're seeing a dramatic reduction in the cost of digital technology. Social networking sites such as Facebook didn't exist five years ago. Meanwhile, many companies have taken advantage of global opportunities by expanding to new markets in China and India."

 

In this podcast, Prahalad provides specific examples of how senior IT executives can address new business opportunities for their companies, how new technology initiatives can drive business opportunities at the bottom of the pyramid, why companies should embrace the concept of open innovation, and what the CIO role will be like 10 years from now.

 

Bio
C.K. Prahalad is the Paul and Ruth McCracken Distinguished University Professor of Strategy at the University of Michigan's Ross School of Business and a globally recognized management thinker. He has consulted for the top management of many of the world's foremost companies, such as Ahlstrom, AT&T, Cargill, Citicorp, Eastman Chemical, Oracle, Phillips, Quantum, Revlon, Steelcase, and Unilever. Prahalad serves on the board of directors of NCR Corporation, Hindustan Lever Limited, and the World Resources Institute.

 

His best-selling management books include The New Age of Innovation: Driving Co-created Value Through Global Networks, Fortune at the Bottom of the Pyramid: Eradicating Poverty Through Profit (rereleased in 2009), Multinational Mission: Balancing Local Demands and Global Vision (co-authored), and Competing for the Future, and The Future of Competition: Co-Creating Unique Value with Customers. He has authored numerous award-winning articles, several of which won the Harvard Business Review McKinsey Prizes. Other prizes include European Foundation for Management Award in 1993, 1994 Maurice Holland Award as the Best Paper, and the 1997 ANBAR Electronic Citation of Excellence.

 

Resources
C. K. Prahalad Talks about How Changing Business Models in the New Age of Innovation Will Impact IT, Enterpriseleadership.org
http://www.enterpriseleadership.org/blogs/Articles/2008/07/23/c-k-prahalad-talks-about-how-changing-business-models-in-the-new-age-of-innovation-will-impact-it

 

C. K. Prahalad Talks about Business Models Driving the New Age of Innovation, BTM Institute
http://www.btminstitute.org/LeadershipInsight/CKPrahalad.html

 

How Strategy Guru C.K. Prahalad Is Changing the Way CEOs Think
http://www.businessweek.com/magazine/content/06_04/b3968089.htm

 

Production Credits
Elizabeth Ferrarini
, Executive Producer
Tom Parish, Host and Audio Producer

Audio Editing by Doug Marcis

 

Sponsored by BMC Software
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74 Views 0 Comments Permalink Tags: podcast, best_practices, it_management, innovation, strategy, bottom_of_the_pyramid, digital_media, open_innovation, social_networking
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(19:51)

 

 

Many business gurus consider relentless innovation to be the United States' only remaining edge in a global marketplace marked by labor arbitrage and the competitive threats posed by exploding economies in China and elsewhere.

 

Tom Koulopoulos, the author of a new book, The Innovation Zone, and the founder of the Delphi Group, says, "While some progress is being made on the innovation front, too many U.S. companies still under perform when it comes to driving the type of sustained innovation needed to meet this competitive threat. On the other hand, many corporations are looking at operational innovation as a way to cope with the complexity technology brings."

 

In his book, Koulopoulos demonstrates how organizations can create and sustain a culture of innovation. Koulopoulos, who writes a blog called The Innovation Zone (http://www.tomkoulopoulos.com) says that if public and private organizations are serious about taking the lead in innovation and re-invigorating the marketplace and U.S. economy, they must move behind the hype of innovation and apply proven techniques and processes. His book provides a how-to-do blueprint for innovation process methods that organizations can put into practice. He says, "We need to stop singing innovation kumbaya and start delving into the practice and science of innovation."

 

Koulopoulos' insights about innovation have received wide praise from luminaries such as Peter Drucker, dee Hock, and Tom Peters who called Tom Koulopoulos' writing, "a brilliant vision of where we must take our enterprises to survive and thrive." According to Peter Drucker, Tom's writing "makes you question not only the way you run your business but the way you run yourself." He is also editor of the Delphi Report, a quarterly journal for business and technology leaders.

 

He sees signs that organizations are embedding innovation in their business practices, and that they have devoted both financial and staff resources to innovation. He says, "It's surprising to me that more companies actually are putting people in positions of authority with respect to innovation. They are not necessarily new people; they are folks that are already on staff, but they also are carrying that [innovation] badge."

 

In this second Enterpriseleadership.org podcast, Koulopoulos talks about the following:

  • the status of technology efforts in the U.S. corporations;
  • the challenges of IT innovations in global corporations;
  • the ways companies have used IT in innovative ways;
  • the need for corporate education programs in innovation;
  • the things CIOs and CTOs need to do to get involved in corporate innovation; and
  • the way his organization works with clients to drive corporate innovation.

 

Bio

Tom Koulopoulos is the founder of the Delphi Group, a 20-year-old Boston-based thought leadership firm providing advice on leading edge technologies to global 2000 organizations and government. He sold Delphi to Perot Systems in 2004 and today serves as managing director of a global innovation lab.

 

During the past two decades Tom Koulopoulos' works have introduced core industry concepts, frameworks, and vernacular that describe the impact of technology on business. These things include Single Point of Access, Touch Points, Digital Control Rooms, Business Operating Systems, Corporate IQ, Information Value Chains, and Smartsourcing.

 

InformationWeek named him one of the industry's most influential information management consultants. Koulopoulos' insights on the implications of IT on global organizations frequently appear in national and international print and broadcast media, such as BusinessWeek, The Wall Street Journal, Forbes, The Economist, CNBC, CNN and NPR.

 

Tom Koulopoulos' eight books include: Smartsourcing, Corporate Instinct, Smart Companies, Smart Tools, and The X-economy.

 

Tom Koulopoulos has also been an adjunct professor at the Boston College Wallace E. Carroll Graduate School of Management and a guest lecturer at the Boston University School of management and Harvard University. He is the former director of the Babson Center for Business Innovation.

 

Resources

Enterpriseleadership.org Podcast - Tom Koulopoulos - The Innovation Zone
http://www.enterpriseleadership.org/blogs/podcasts/2009/06/29/podcast-with-thomas-m-koulopoulos-author-of-the-innovation-zone

 

Podcast -Tom Koulopoulos on Unemployment, Innovation & the PUMA Personal Transportation Vehicle from Segway & GM, The Wall Street Journal Online
http://arikjohnson.com/2009/04/10/tom-koulopoulos-on-unemployment-innovation-the-puma-personal-transportation-vehicle-from-segway-gm/

 

IT Outsourcing According to Tom Koulopoulos, Wisconsin Technology Network
http://wistechnology.com/articles/2795/

 

Architecture & Process keynote: Tom Koulopoulos
http://www.column2.com/2008/04/architecture-process-keynote-tom-koulopoulos/

 

Production Credits

Elizabeth Ferrarini, Executive Producer
Tom Parish, Host and Audio Producer

Audio Editing by Doug Marcis

 

Sponsored by BMC Software
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318 Views 0 Comments Permalink Tags: podcast, innovation, strategy, innovation_zone
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(19:12)

 

In this podcast, Steve Cakebread, the former president of Salesforce.com, takes the mystery out of cloud computing by explaining the complementary relationship of Salesforce.com, Google's Apps Engine, and Amazon's Web Services.

 

When Steve Cakebread joined Salesforce.com in 1999, the company had not even introduced its first product. That event happened two years later with the introduction of the single CRM product called Singular Edition people. Today, Salesforce.com has moved beyond CRM to become a diversified company in platforms such as knowledge management and service support. Cakebread says that these new platforms will help to spur the growth of the cloud computing industry.

 

Meanwhile, cloud computing has got a shot of adrenalin with the likes of Amazon.com's Web Services and Google.com's Apps Engine. Amazon.com built its business around store fronts and logistics, while Google.com's built its business around a consumer's ability to search. Cakebread says, "Amazon's Web services help businesses create those storage fronts on the fly through collaboration or cloud computing, as well as to provide businesses with additional storage and computing power. If you look at Google.com's Apps Engine, it is now creating developer platforms that make it easier to add information for consumers to share in businesses network."

 

Cakebread says that these three entities have a complementary relationship with each other through various relationships and partnerships. "Each of these technologies, even through they are considered cloud computing, all have different strengths. Salesforce.com is the business platform provider. Google.com focuses on search, while Amazon.com focuses on store fronts, logistics, storage, and computing power. All of these technologies are internally designed on the same technology platform as Oracle Solutions and blade services. The reality is that their architectures are very different, but they can be used by platform developers to achieve service and reliability."

 

In this podcast, Cakebread also discusses the key technologies that will benefit from cloud computing, the other areas in which both cloud computing and Web 2.0 will enable innovative enterprise applications, and the issues that need to be resolved before companies can deploy cloud computing widely.


Bio

Before becoming CFO of Xactly Corp., Steve Cakebread was the president and chief strategy officer at Salesforce.com. He had been the company's CFO for six months. During his tenure as Salesforce.com's CFO, Cakebread helped to grow the company from $22 million in annual revenue in 2002 to about $749 million in revenue in fiscal year 2008. He also led the company through its initial public offering in 2004.

 

Cakebread came to Salesforce.com from Autodesk, where he served as senior vice president and chief financial officer. Prior to joining Autodesk, he was vice president of finance for Silicon Graphics. He has also held many key positions at Hewlett Packard.

 

Cakebread holds a B.S. in Science from the University of California at Berkeley and a MBA from Indiana University.

 

 

Resources
Podcast -Steve Cakebread on SaaS, sales performance management, IT Knowledge Exchange

http://itknowledgeexchange.techtarget.com/voices-of-crm/steve-cakebread-on-saas-sales-performance-management/


SaaS & the CFO: A Special Webinar with Steve Cakebread

http://www.opsource.net/event/saas-cfo-%E2%80%93-special-webinar-steve-cakebread


Salesforce.com exec named Xactly CFO, Silicon Valley Business Journal
http://sanjose.bizjournals.com/sanjose/stories/2009/02/09/daily51.html

 

Production Credits
Elizabeth Ferrarini
, Executive Producer
Tom Parish, Host and Audio Producer
Audio Editing by Doug Marcis


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303 Views 0 Comments Permalink Tags: best_practices, it_management, strategy, amazon.com_web_services, cloud_computing, google.com_apps_engine, salesforce.com, web_2.0, podcast
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In this podcast, Dr. Joel West, an associate professor at San Jose State University's College of Business, talks about the open innovation paradigm for technology development. His teaching and research focus on innovation and entrepreneurship. Along with Henry Chesborough and Wim Vandaverbeke, West is editor of the book, Open Innovation: Researching a New Paradigm, published by Oxford University Press in 2006.

 

Working and living in the heart of Silicon Valley, Dr. Joel West cannot get away from technology innovation. In fact, his course offerings and research at the San Jose State University's College of Business focus on technology innovation and strategic management in technology companies. San Jose State University ranks at one of the top 25 research business schools in the U.S.

 

Dr. West's interest goes beyond traditional innovation to the concept of open innovation. He defines it as the idea of using the market rather than the internal hierarchy, both as a source of innovation and a way to commercialize innovation. Open innovation also means treating innovation like anything else -- something that can be bought and sold on the open market not something that happens within a company. He says that a company can no longer depend on its internal resources to drive its innovation efforts.

 

His research in open source computing led him to looking at open innovation and a book on the subject. He was one of the co-editors with Henry Chesborough and Wim Vandaverbeke on the book, Open Innovation: Researching a New Paradigm (2006). He also writes several blogs about open innovation, including openinnovation.net, which describes his research and provides comments on other academicians' research projects.

 

In this podcast, Dr. West explores what powers the concept of open innovation and how it differs from traditional innovation efforts, such as research and development. He says that open innovation raises the question about how those companies that practice it differ from those organizations that have research and development programs. Henry Chesborough explored this in first book on open innovation published in 2003.

 

West says, "Companies that practice open innovation will do the same things they did before they adopted it. They might have a research and development department. Chesborough went one step further by looking at the revolutionary nature of open innovation. According to him, open innovation is a process that enables a company to find the best sources of innovation, and to find the best paths to commercialize that innovation. The company might accomplish these goals looking within company and looking outside the company. They might take other paths that they would not have considered if they did not know about open innovation."

 

Dr. West has two important takeaways for chief information officers, chief strategy officers, and chief technology officers: look for external resources who know how to make your products better or who have new products ideas, and find the best ways to bring these resources into your organization. He says, "You might look at university students, your suppliers and customers, or an open innovation community. You might have to look at all of these possibilities to find out which class of individuals or position in the value chain will provide the best ideas you want. Money does not always motivate people to share their ideas with you. Many people like the idea of a challenge to compete for recognition. You might have a content to find the best ideas."

 

Bio

Dr. Joel West is an associate professor of innovation and entrepreneurship at the Department of Organization and Management in the College of Business at San Jose State University. His research, teaching, and industry experience center on global technology industries, which provide the lifeblood of Silicon Valley.

 

His research findings have appeared in Asian Survey, Information Systems Research, Management International Review, R&D Management, Research Policy, Telecommunications Policy, and The Information Society, among other journals. He has won best paper awards for tracks of the Academy of Management and HICSS conferences, and has been active in service to the research community. Along with Henry Chesborough and Wim Vandaverbeke, West is editor of the book, Open Innovation: Researching a New Paradigm, published by Oxford University Press in 2006.

 

West earned a Ph.D. in management from the University of California, Irvine.

 

 

Resources

Joel West's Personal Blog

http://http://blog.openinnovation.net/2010/02/joel-open-innovation-podcast.html

 

Open Innovation: Researching a New Paradigm

http://http://www.openinnovation.net/Book/NewParadigm/

 

Production Credits
Elizabeth Ferrarini
, Executive Producer
Tom Parish, Host and Audio Producer
Audio Editing by Doug Marcis

 

Sponsored by BMC Software
We'd love to hear what you think.  Send us your feedback.
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469 Views 0 Comments Permalink Tags: podcast, entrepreneurship, innovation, open_innovation, open_source_computing, strategy
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In this podcast, Michael Hugos provides insight from his CIO experience and his latest book, Business Agility – Sustainable Prosperity in a Relentlessly Competitive World.


Michael Hugos, the former CIO for Network Services Company, took a different track when he wrote his latest IT book. Business Agility – Sustainable Prosperity in a Relentlessly Competitive World provides business executives with tools and tips on how they can help IT professionals drive business revenue. He says that IT professionals tend to forget that the business is where the money is. That's why IT exists." He adds that technologies, such as cloud computing, open source and virtualization, will provide great cost benefits to the business. "We need to be in better position to guide these decisions."

 

Hugos has first-hand experience working with business executives to drive revenue at Network Services Company, an $8 billion cooperative of 86 distributors that market industrial products to major companies. Before this company became agile, the profit margin on coffee cups was practically nothing and getting smaller. Multiply this by Network Services' distributors who sell to 5,000 stores across the country. He says, "We banded together under this cooperative and worked closely with sales. Interesting things started to happen and ideas for making more money started to flow." The information-based, value-added services Hugos helped to devise returned a two percent to three percent profit margin. "If you do things right, you can earn more money or what he calls the agility dividend"

 

Hugos thinking is nothing new. He refers to the invisible hand theory which Adam Smith, the great British economist, came up with 250 years ago. He says, "The invisible hand pushes the price of all products to their cost of production. No amount of fast talking sales people and ball game tickets will change this."

 

The end result for Network Services was complete transparency for more products. Hugos says, "Out of the 50 items we came up with, we carried out 25 for them. For example, we could fill an order directly off a purchasing system or via EDI or XML. We now had a customized solution that made our paper cups more valuable."

 

In this podcast, Hugos provides some current IT enablers that will help an organization achieve speed and agility, give some examples of companies that have achieved both business and IT speed and agility, and offers takeaways to help CIOs assess the business impact of IT based on speed and agility.

 

Bio
Michael Hugos, at Center for Systems Innovation [c4si], mentors companies and teams in practices of IT and business agility. Up until 2006, he was the corporate CIO at Network Services Company, an $8.2 billion cooperative distributor of janitorial product and disposable food service items. His books include the Essentials of Supply Chain Management (2nd Edition), Building the Real-Time Enterprise, and he contributed to CIO Best Practices -- Enabling Strategic Value with Information Technology. His most recent book is Business Agility – Sustainable Prosperity in a Relentlessly Competitive World.


Resources
Michael Hugos' Blog, CIO Magazine, "Doing Business in Real Time"

http://advice.cio.com/taxonomy/term/30

 

Michael Hugos' Website

http://www.michaelhugos.com/Center_for_Systems_Innovation.html

 

Production Credits
Elizabeth Ferrarini, Executive Producer
Tom Parish, Host and Audio Producer
Audio Editing by Doug Marcis

 

Sponsored by BMC Software
We'd love to hear what you think.  Send us your feedback.
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471 Views 0 Comments Permalink Tags: innovation, it_management, best_practices, business_agility, cloud_computing, open_source, strategy, virtualization, podcast

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In this podcast Vid Byanna, executive director of Accenture's internal IT infrastructure, talks about his company's and collaborative computing, and cloud computing initiatives.

 

Each day the 177,000 employees at Accenture, a $19 billion global IT services company, must communicate effectively with 1,000 of customers in more than 120 countries. In fact, Accenture executives often find themselves looking for internal experts who can support specific customer engagements.  The traditional process has involved emailing one's network of colleagues to help with the search. Now these executives can use Accenture People, an internal version of LinkedIn, to search the company's global network of employees.

 

Accenture People comprises Accenture Collaboration 2.0, a global set of technology initiatives to improve knowledge sharing, enhance communication, and allow for dynamic collaboration within the organization. Technologies in this collaboration platform include social networking applications, greater search functionality, telepresence, and unified communications.

 

Vid Byanna, the executive director for Accenture's internal IT infrastructure capabilitities and Web 3.0 initiatives, says that Accenture Collaboration 2.0 allows employees quickly to get access to the information from experts who can help resolve an issue, or kick start things that deliver value to customers better than through traditional methods. For example, 30 minutes after looking in Accenture People, an employee was holding a telepresence sessions with an Accenture expert on digital media communications."

 

Meanwhile, with the help of the Accenture Cloud Opportunity Assessment Tools, the internal IT Accenture organization also has developed a cloud computing strategy. It consists of both internal and external cloud computing initiatives. He says, "We think of cloud computing as dynamic resource allocation of computing capacity, storage and other resources. It gives us the ability quickly to provide these resources for peaks and valleys in IT resource demand. We have heavily invested in our internal cloud by consolidating all of our business applications in a single data center. We also have virtualized our servers, databases, and storage. We are now looking at what external cloud providers can give us. Will these services supplement what we have, or will they give some more scale capabilities?"

 

In this Enterpriseleadership.org podcast, Byanna talks about the following:

  • the catalysts for Accenture Collaboration 2.0 platform,
  • the key technologies that comprise this platform,
  • the different ways Accenture plans to extend its internal collaboration initiatives to partners and customers,
  • the Accenture cloud computing strategy,
  • and the benefits the company plans to derive from cloud computing.

 

 

Bio

Vid Byanna is the executive director for Accenture's internal IT infrastructure capabilities. He reports to Frank Modruson, Accenture's CIO. Byanna also drives the implementation of IT products and services to support the company's mergers and acquisitions organization.

 

Before stepping into his current role, he held other IT leadership position in Accenture's CIO organization. From 1989 and 1998, Byanna was part of the company's communications and high-tech operating group, where he directed large solution-oriented projects for global telecommunications providers.

 

Byanna received a B.S. in Computer Science from the University of Illinois at Urbana, and a M.S. in Computer Science from the Illinois Institute of Technology. Before joining Accenture, he worked at Bell Laboratories.

 

Resources

Accentures Topples Communicatons Barriers, InfoWorld

http://www.infoworld.com/d/networking/accenture-topples-communication-barriers-745

 

Leveraging Knowledge to Better Meet Client needs, Accenture

http://www.accenture.com/Global/Services/CIO/LeveragingNeeds.htm

 

Production Credits

Elizabeth Ferrarini, Executive Producer

Tom Parish, Host and Audio Producer

Audio Editing by Doug Marcis

 

Sponsored by BMC Software
We'd love to hear what you think.  Send us your feedback.
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421 Views 0 Comments Permalink Tags: podcast, best_practices, it_management, innovation, strategy, cloud_computing, collaborative_computing, web_2.0, telepresence, unified_communications, video_conferencing
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In this podcast, Mark Lobel, a subject expert at PricewaterhouseCoopers, discusses the pros and cons of the four facets of cloud computing. He also touches on other cloud computing issues that should be of concern to CIOs.

 

Cloud computing has become an interesting and important subject on the minds of most CIOs. Its complexity has forced CIOs to think about what applications make sense to move to the cloud, what type of a cloud -- internal versus external, will work best for the organization, and how does an organization know its data will be secure?

 

PricewaterhouseCoopers recently published its quarterly Technology Forecast with an emphasis on cloud computing. Based on material in the report, Mark Lobel, a subject expert for PricewaterhouseCoopers, looks at cloud computing as having four facets. If one were to draw a matrix with four boxes, the top left box would include software as a service, and infrastructure as a service would be below it. The top right side of the matrix would include on-premises and off-premises or a combined public and private cloud application capability, and cloud bursting would be below it.

 

Software as a ServiceOn-Premises/Off-Premises-Public Versus Private Cloud Capability
Infrastructure as a ServiceCloud Bursting

 

 

In this podcast, Lobel looks at the pros and cons for using each one of these cloud computing facets. He also looks at the overall strengths and weaknesses of the cloud computing industry; the way an organization's culture affects its approach to cloud computing; the ROI benefits of cloud computing; the way cloud computing will change applications development; and some takeaways CIOs should consider before deploying a cloud computing strategy.

 

Bio
Mark Lobel is the global PricewaterhouseCoopers subject matter expert on security benchmarking, as well as other subjects such as cloud computing. He frequently speaks on benchmarking and other topics for the MIS Training Institute, The Information Security Forum, IBM Training, and other organizations. He is the lead professional on PricewaterhouseCoopers' annual Global Security Survey with CIO and CSO magazines.
He is a Certified Information Systems Auditor, a Certified Information Systems Security Professional, and a Certified Information Security Manager (CISM). Lobel also belongs to the Information Security Systems Audit and Control Association CISM Task Force helping guide the development of this new security certification. His other association memberships include the New York Chapter of ISACA and the New York Chapter of the Information Systems Security Association. He received a B.S in broadcast communications from Oswego State.


Resources
Mark Lobel of PriceWaterhouseCoopers: Update on Recent Information Security Trends, Bank Info Security
http://www.bankinfosecurity.com/html/mark-lobel-pwc-podcast.html

 

Podcast: 10 Minutes on Data and Identity Theft, PricewaterhouseCoopers
http://www.pwc.com/us/en/10minutes/podcast/index.jhtml

 

PricewaterhouseCoopers: Security Budgets Remain Intact, Channel Insider
http://www.channelinsider.com/c/a/Security/PriceWaterHouseCoopers-Security-Budgets-Remain-Intact-440154/

 

Production Credits

Elizabeth Ferrarini, Executive Producer
Tom Parish, Host and Audio Producer

Audio Editing by Doug Marcis

 

Sponsored by BMC Software
We'd love to hear what you think.  Send us your feedback.
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505 Views 0 Comments Permalink Tags: podcast, best_practice, it_management, innovation, strategy, cloud_bursting, cloud_computer, software_as_a_service, virtualization
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In this podcast, Susan Cramm, author of, The Eight Things We Hate About IT, talks about how CIOs can improve their relationships with business partners to achieve a higher quality of business value. She also attacks some of the political issues that CIOs face on the job.

 

Regardless of the company's size, CIOs have the on-going challenge of creating business value or business impact of IT. Executive management needs to realize that CIOs and their IT team can’t deliver business impact on their own. According to Susan Cramm, a former CIO and founder of Valuedance, an IT leadership coaching firm, says that CIOs don’t own the four P’s needed to realize business impact -- people, processes, products, and profit and loss. Business partners manage these four things. Cramm, the author of the book, The Eight Things We Hate About IT (Harvard Business School Press, says that CIOs and their senior leadership team need to partner with their business counterparts in order to deliver value to the organization.

 

"If you have a good strong leader and a relationship across the business for delivery of IT services, then you have a chance to move up the value chain and set up an investment governance process. Such a governance process will ensure that you have a full cycle of investment management in place. You just aren’t looking at things like a business plan, but managing those targeted business impacts through the duration of the program and subsequent projects. Moreover,  you are holding business leaders and IT accountable for the realization of that value."

 

In this podcast, Cramm, who writes and blogs for Harvard Business Review, talks about how CIOs can improve their relationships with business partners to achieve a higher quality of business value. She also attacks some of the political issues that CIOs face on the job.

 

Bio

Susan Cramm is the founder and president of Valuedance, an IT leadership coaching firm. She has worked with executives from a number of Fortune Global 200 clients, including Toyota, Sony, and Time Warner. She is the author of the book, The Eight Things We Hate About IT (Harvard Business School Press.) Cramm also blogs and writes articles for Harvard Business Review. Since 2000, she has authored the monthly executive coach column for CIO magazine.


Cramm is the former CFO and executive vice president at Chevy's Mexican Restaurants. Before Chevy’s, she worked with the Taco Bell Corporation and held the positions of CIO and vice president of the IT group and senior director for financial and strategic planning.


She received an MBA from Northwestern University, specializing in finance, marketing, and quantitative methods, and her BA in computer science and management from the University of California at San Diego.

 

Resources
Harvard Business Review Blog – Susan Cramm

http://blogs.harvardbusiness.org/hbr/cramm/


CIO Magazine – Link to columns by Susa Cramm

http://www.cio.com.au/author/512535383/susan_h_cramm/articles


Insider's Guide to Executive Coaching by Susan H. Cramm

http://www.coachingsourcing.info/2009/02/insiders-guide-to-executive-coaching-by.html

 

8 Things We Hate About IT:  How to Move Beyond the Frustations to Form a New Partnership with IT, book by Susan Cramm

http://www.amazon.com/Things-Hate-About-Frustrations-Partnership/dp/1422131661/ref=sr_1_1?ie=UTF8&s=books&qid=1258672617&sr=8-1

 

Production Credits
Elizabeth Ferrarini, Executive Producer
Tom Parish, Host and Audio Producer
Audio Editing by Doug Marcis

 

Sponsored by BMC Software
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869 Views 0 Comments Permalink Tags: best_practices, it_management, strategy, balance_scorecard, business_impact_of_it, business_value, podcast
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Soon, it will be 4G wireless. This technology will not only provide a staggering amount of bandwidth, but it will create new business models, as well as a new platform for innovation. As a result, CIOs to become 4G wireless savvy immediately. That's the advice of Dr. Scott Snyder, author of The New World of Wireless: How to Compete in 4G Revolution. Now let's meet Dr. Snyder, author, professor, and CEO of Decision Strategies International.

 

Every now and then a disruptive technology comes along and dramatically changes the way we live and work. In the mid-1990s it was the Internet and TCP-IP, and in 2000, it was the iPhone. Soon, it will be 4G wireless. Consider, for example, how it could make healthcare more pervasive. A doctor in Africa doesn't need to make a dangerous trip to treat patients at a remote village. With 4G wireless technology, he can treat these patients remotely.

 

Since the 1990s, 3G wireless has been in place, providing us with increasing amounts of bandwidth, speed, and the ability to download multi-media content in a more efficient way. Dr. Scott Snyder, author of the New World of Wireless: How to Compete in the 4G Revolution, says that many people think of 4G wireless, which is the next logical step in the progression of the technology, as just more bandwidth. "Yes, 4G wireless will offer up to 100 megabits per second to mobile users and one gigabit per second to fixed users. You are talking about a wireless connection that is 50 times faster than what you get in your home broadband connection. This is only part of the story. 4G wireless will provide a new paradigm that will alter the network and the handset, by enabling users to have more control over what type of content they get, and what type of services they can get from any location they might be in around the globe."

 

Snyder adds that user-centric capabilities will be the defining feature of 4G wireless. "Extremely intelligent handsets will have the ability to make decisions on your behalf, just like a remote control for your life. Because it is based on the cloud concept rather than a fixed network, 4G wireless has the capability to follow you around. You will have access to many networks without going back through a network. That's a scary proposition for wireless carriers that make money from people going through their network. This feature enables a whole variety of digital swarms or group behavior. Users can self-organize in this cloud without going through the structure of traditional networks."

 

As CEO of a Decision Strategies, a technology consulting firm, Snyder came across many executives who lacked awareness of what 4G wireless technology could do, not only to their business, but to their industry as a disruptive force and an innovation platform. The need to educate these executives propelled Snyder to write The New World of Wireless. His book is not just about what's happening with the technology, but how this technology could have broader social and business interactions to create new business models, new industries, and transformational type events.

 

Meanwhile, new standards for 4G wireless and experimental handsets loom on the horizon. Even aspects of the iPhone sheds light on what new business models might look like. Snyder says that because these weak signals will explode very fast, CIOs need to prepare for 4G wireless right now. "They need to start building wireless into their organization as a competency to be explored both as a communication platform, but also an innovation platform. They need to put the infrastructure in place to support both platforms and to leverage both to build an ecosystem with their customers, partners, vendors, and even your industry. They have to also start fostering wireless content, connectivity and allowing the digital swarm to take place both in your organization and in your ecosystem."

 

In this podcast, CIOs will learn the following:

  • The top three things they should be doing to prepare for 4G wireless
  • Some of the ways they can innovate around 4G wireless to become more profitable and derive more marketplace,
  • The new business models that 4G wireless will enable, and
  • And the security issues that will confront this technology.

 

Bio

Dr. Scott Snyder is the president and CEO of Decision Strategies International, a strategy firm focused on increasing the strategic aptitude of organization. He has held executive positions with several Fortune 500 companies including General Electric, Martin Marietta, and Lockheed Martin. He has also started business ventures in software including OmniChoice, a CRM/Analytics software applications provider. He was selected as a candidate for Entrepreneur of the Year for the Philadelphia Region. He has worked with numerous Fortune 500 clients on business and technology strategy including General Electric, NCR, Verizon, as well as government organizations such as the Federal Aviation Administration, National Security Administration, and the US Navy.

 

He has also contributed as a co-author to the recently released Future of BioSciences 2020 Report from DSI and the Wharton School and is the author of The New World of Wireless: How to Compete in the 4G Revolution.

 

Dr. Snyder is a senior fellow in the management department at the Wharton School, an adjunct faculty member in the School of Engineering and Applied Science at the University of Pennsylvania, and has lectured at MIT and RIT on decision-making, business and IT strategy, telecommunications, product design and development, and business intelligence. He holds a patent for on-line decision aids and has been quoted as a thought leader in numerous publications. Dr. Snyder earned his BS, MS, and Ph.D. in Systems Engineering from University of Pennsylvania and has an executive degree from USC in Telecommunications Management.

 

Resources
Profile of Decision Strategies International, INC magazine

http://www.inc.com/inc5000/2008/company-profile.html?id=200819430

 

How Failure Breeds Success, BusinessWeek

http://www.businessweek.com/magazine/content/06_28/b3992001.htm?campaign_id=nws_insdr_jul1&link_position=link1

 

Put on Hold: Why Telecoms Can't Get Consumers to Bond More with Their Cell Phones, Knowledge Emory

http://knowledge.emory.edu/article.cfm?articleid=1138

 

Production Credits
Elizabeth Ferrarini
, Executive Producer
Tom Parish, Host and Audio Producer

Audio Editing by Doug Marcis

 

Sponsored by BMC Software
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1,011 Views 0 Comments Permalink Tags: best_practices, it_management, innovation, strategy, podcast
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In this podcast Shields talks about how this roadmap closed the gap between a project's initial budget and its real cost. Now let's join Gerald Shield, senior vice president and CIO of Alfac.

 

Who would think that TV commercial featuring the antics of a wisecracking duck could improve a company's brand recognition by 90 percent? That's what a few quacks did for Aflac, a Fortune 500 disability insurance company. Now, Aflac associates have no trouble getting accepted into new business accounts. The payoff has meant a double digit annual growth rate since 2003, and there's no end in sight. For 2008, Aflac had revenue of about $16.5 billion and more than 8,000 employees. The company insured more than40 million people in North American and Japan.

 

Of course, Aflac isn't resting on Nielsen ratings from the TV commercials to stay competitive. Accelerating growth continue to drive IT to find ways key departments can provide better value and services to external customers. In fact, in 2008, Gerald Shields, Aflac's senior vice president and CIO, received an InfoWorld CTO 25 for adding a future IT projects roadmap into the company's existing IT governance process. Shields says that this roadmap has helped to close the gap between a project's initial budget and its real cost.” During Shield's tenure, both Computerworld and InformationWeek 500 have consistently named Aflac as one of the Best Places to Work in IT. Meanwhile, he was also selected as one of Computerworld's 100 Premier CIOs for 2006.

 

In this podcast, Shields talks about the following:

  • How the future IT projects roadmap has helped to improve IT's relationship with the CIO,
  • What payoffs the company has received from doing this type of roadmap,
  • How the future IT projects roadmap has changed the governance process,
  • What other CIOs can learn from the Aflac experience,
  • How Shield's measures and communicates the business impact of IT to Aflac's constituents.

 

Bio

Gerald Shields joined Aflac Inc. in 2002 as vice president, IT enterprise services. He was promoted to senior vice president, CIO in 2004. Before joining Aflac, Shields served as CTO, and director of information services for LifeWay Christian Resources and held senior IT positions at Electronic Data Systems (EDS). He holds bachelors degrees from Baylor University in accounting and computer science. He also holds a Fellow Life Management Institute certification from the Life Office Management Association.

 

Resources

2008 InfoWorld CTO 25: Gerald Shields, Aflac, Infoworld

http://www.infoworld.com/d/adventures-in-it/2008-infoworld-cto-25-gerald-shields-aflac-838

 

Symantec Podcast with Gerald Shields, Aflac

http://www.symantec.com/podcasts/detail.jsp?podid=ent_aflac

 

Balancing Act - How Aflac keeps the lights on while finding time—and funding—for IT innovation, Smart Enterprise

http://www.smartenterprisemag.com/articles/2007spring/casestudy.jhtml

 

Production Credits
Elizabeth Ferrarini, Executive Producer
Tom Parish, Host and Audio Producer

Audio Editing by Doug Marcis

 

Sponsored by BMC Software
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912 Views 1 Comments Permalink Tags: podcast, it_management, best_practices, business_impact_of_it, it_roadmap, strategy
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In this podcast, Ashwin Rangan, now the chief technology information for MarketShare Partners, talks about what it takes for a CIO to achieve business impact of IT.  Now let’s meet Ashwin Rangan.  He has capsulated his experience in a book called, Tomorrow’s CIO: Strategic Executive Conversations.

 

After becoming CIO of Walmart.com in 2005, Rangan had the challenge of making sure that the online store stayed up and running around the clock. He said, “It had experienced a number of unexpected outages. My challenge also included carrying out the value proposition of the Wal-Mart store brand – Always Low prices, Always, and Save More, Live Better. When you shop at Wal-Mart, either in the stores or online, we guarantee that your purchases will cost less than if you bought the same goods from another source.”

 

Once Rangan’s team got through taking the necessary remedial steps, the online store just wasn’t opened all of the time, but it could also scale significantly to handle peak periods. In fact, on the day after Thanksgiving in 2005, Walmart.com surpassed amazon.com as the site with the highest traffic in the e-commerce space. Rangan says, “We had more than 3.5 percent of the nation’s population shopping the store on that day. It was a proud day for all of us.”

 

The following year, the Arkansas team asked Rangan and his team to create a global dot.com format. The transformative nature of the project would position Wal-Mart has having both a bricks and mortar and online presence in 12 different countries, including Canada, Mexico, the five countries in Central America, Brazil, Japan, the UK, Germany and Korea. He says, “The key question was how to institutionalize the largest brand in the brand world by turning the initial dot.com format into a global format. We had the challenge of ensuring a single format with multi-language, multi-fluencies, and multi-distribution capabilities. We also had to spearhead the global format from incubation to inception to proof of concept.”

 

In 2007, Rangan’s team proved that the online global format would work.  He said, “We blueprinted the entire concept so that it would be carried out over the next couple of years. Like Walmart.com, our global online store was another transformative initiative for this major brand.”

 

Although Rangan officially retired from being a CIO in 2008, he is still creating business impact of IT, as well as communicating how other CIOs can achieve it. He is currently the chief information technology officer for MarketShare Partners, an industry leading analytics firm that makes marketing more measurable and accountable than never before. He says, “We are enabling some of the largest brands in the world to determine how best to make their investment decisions, and how to measure these investments. In addition to his role at MarketShare Partners, Rangan has also written a book, called Tomorrow’s CIO: Strategic Executive Conversations. Rob Carter, the global CIO for Fedex, says that Rangan puts forth “much sound advice around how to navigate this complex and continuously changing space [of IT].”

 

In this podcast, Rangan explains the following:

 

  • How to communicate business impact of IT to constituents,
  • How to successfully measure the impact of IT,
  • How to deal with the politics of being a CIOs,
  • Why it might not be necessary for a CIO to be a regular board member, and
  • How to develop IT professionals to speak the language of business.
  • What business transformations he has lead

Bio

Ashwin Rangan is the chief information technology officer for MarketShare Partners (MSP), a private-equity backed company. Before MarketShare Partners, he assisted Bank of America’s Consumer Banking Sector in defining and developing new Web strategies that leveraged Web 2.0.  Rangan served as CIO for Walmart.com global. He previously was senior vice president and CIO of Conexant Systems Inc. He was a member of the founding team that spun-out Rockwell Semiconductor Systems and created Conexant.  Before Rockwell, he served in various senior management positions at AST Computer. He is a member of the governing body of both the NorCal and the SoCal CIO Executive Summit.  He frequently addresses the CIO institutes at the Haas and Anderson Schools. He has a Masters in Industrial Engineering and Management with an emphasis on IT and Operations Management from NITIE , Bombay, and a BS in Mechanical Engineering from the Bangalore University, India.

Resources

SIPAcon 2008 – Interview with Ashwin Rangan

http://www.youtube.com/watch?v=pR2Q-1cY7dU

 

Interop – Podcast with Ashwin Rangan

http://interop.libsyn.com/index.php?post_id=307719

 

Tomorrow’s CIO

Supply Chain Matters

http://www.theferrarigroup.com/blog1/?p=855

Production Credits

Elizabeth Ferrarini, Executive Producer

Tom Parish, Host and Audio Producer

Audio Editing by Doug Marcis

 

Sponsored by BMC Software
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1,570 Views 0 Comments Permalink Tags: it_management, strategy, business_impact_of_it, podcast

 

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In this podcast, Swaminathan goes into detail about the following:

          • how four technology trends drive the elastic business model;
          • what challenge businesses will face deploying the elastic business model among a wide spectrum of different generations in the workforce;
          • how communication will change from a need-to-know model to a good-to-know model;
          • and why the workplace of the future will resemble the open source community.

 

Every year, Accenture, the global technology service and outsourcing firm with $23.9 billion in revenue for 2008, does a thorough analysis to identify the major technology trends that will change the underlying business models and capabilities. In 2009, research conducted by Dr. Kishore Swaminathan, Accenture's chief scientist, identified four major trends that will define the technology landscape over the next five years: Internet computing, data management, mobility, and convergence of unified communications, collaboration, community, and content distribution. He says, "These technology trends will give businesses a new capability that we call elasticity. They will allow every aspect of a business -- from IT to businesses process to how a company innovates -- to be more flexible, and to expand, contract and change, depending on current market conditions."

 

To derive more revenue and business value from this elasticity, businesses must get all of these four technologies just right. Take Internet computing, For example. Swaminathan says that transformational technology trends often pose a dilemma for CIOs who now face a possible change to their applications, the enterprise architecture, or the business models. "You have several choices: You can commit to a major change that will take much time and money, and you won't see much business value right away. On the other hand, you can ignore the trend or put it aside, and then you can wait until you have no choice but to spend a lot of money and embrace the new trend. Many CIOs need to go experiment and get comfortable with things, such as how to source storage, or software as a service (SaaS). They have to understand the pros and cons."
 
Swaminathan says that many CIOs he has spoken with have a visceral reaction to SaaS, especially with security and data privacy issues. He adds that the visceral reaction is fine. "Ultimately, CIOs have to make a business decision based on solid empirical data. They have to get Internet computing right in the long run, but for the short term they need to experiment, gather as much data as possible, and learn about the model. Unless they are comfortable with a new technology, they shouldn't put in it on a critical path."
 
Accenture definitely practices what it preaches about technology trends. In fact, Accenture acquires as much first-experience with a technology before deploying it. Swaminathan says, "We try to determine if we have a successful model or not." Accenture's approach to collaboration mirrors this practice. The company has created a version of LinkedIn, called PeoplePages, where more than 100,000 Accenture employees have already posted their professional profiles. Swaminathan says the site enables employees to find communities or individuals with certain expertise. Meanwhile, the company has begun a project to put its collective knowledge into the Accenture Encyclopedia, modeled after Wikipedia. He says, "We're encouraged by the progress we have made to date." Accenture also has developed its own version of YouTube, where employees can use video to convey difficult concepts and then distribute those videos to colleagues.

 

Bio
Dr. Kishore Swaminathan is chief scientist at Accenture where he defines the company's technology vision and helps to set the company's research and development agenda. He also heads Accenture's Systems Integration research located in the United States, France, and India. Swaminathan joined Accenture in 1990, taking a position in Accenture's Center for Strategic Technology Research. He has a bachelor's degree in technology and aeronautical engineering from the Indian Institute of Technology of Madras and holds a master's and a Ph.D. degree from the University of Massachusetts at Amherst. He was a Smithsonian Fellow. Media outlets ranging from ABC Evening New to The Wall Street Journal have featured his work.

 

Resources
The Grill: To Kishore Swaminathan, CIO means 'chief intelligence officer' - Computerworld
Enterprise 2.0: turning consumer-driven Web 2.0 technologies into business value - Kishore Swaminathan, Accenture
Accenture: Time is ripe to test cloud computing - ZDNet

 

Production Credits
Elizabeth Ferrarini, Executive Producer
Tom Parish, Host and Audio Producer
Audio Editing by Doug Marcis

 

Sponsored by BMC Software
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1,391 Views 0 Comments Permalink Tags: cloud_computing, collaboration, innovation, internet_computing, podcast, strategy, unified_communications
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In this podcast, Koulopoulos talks about the types of innovations we will see coming out of this recession, the CIOs role in building an innovation zone, the role social media will play in the innovation process, some of the ways to effectively measure innovation, and the use of smartsouring to describe the impact of technology on business.

 

Many business gurus consider relentless innovation to be the United States’ only remaining edge in a global marketplace marked by labor arbitrage and the competitive threats posed by exploding economies in China and elsewhere.

Tom Koulopoulos, the author of a new book, The Innovation Zone, and the founder of the Delphi Group, says, “While some progress is being made on the innovation front, too many U.S. companies still are underperforming when it comes to driving the type of sustained innovation needed to meet this competitive threat.
 
In his book, Koulopoulos demonstrates how organizations can create and sustain a culture of innovation.  Koulopoulos, who writes a blog called The Innovation Zone (http://www.tomkoulopoulos.com) says that if public and private organizations are serious about taking the lead in innovation and re-invigorating the marketplace and U.S. economy, they must move behind the hype of innovation and apply proven techniques and processes. His book provides a how-to-do blueprint for innovation process methods that organizations can put into practice. He says, “We need to stop singing innovation kumbaya and start delving into the practice and science of innovation.”

 

Koulopoulos’ insights about innovation have received wide praise from luminaries such as Peter Drucker, dee Hock, and Tom Peters who called Tom Koulopoulos' writing, “a brilliant vision of where we must take our enterprises to survive and thrive.”  According to Peter Drucker, Tom's writing “makes you question not only the way you run your business but the way you run yourself.”  He is also editor of the Delphi Report, a quarterly journal for business and technology leaders.

 

He sees signs that organizations are embedding innovation in their business practices, and that they have devoted both financial and staff resources to innovation. He says, “It’s surprising to me that more companies actually are putting people in positions of authority with respect to innovation. They are not necessarily new people; they are folks that are already on staff, but they also are carrying that [innovation] badge.”

Some of Tom Koulopoulos’s Innovation Zone Takeaways
 
Why Recession is an Opportune Time for Innovation

  • There are more smart people out of work who will inevitably find themselves trying out ideas that may not have been embraced by their previous employers.
  • Large companies that may have previously threatened start-ups by trampling on their innovative ideas are not preoccupied with larger issues of survival and tend to stay out of the way.
  • Labor, office space, supplies – nearly everything you need to start a business – costs much less now.
  • Technology has made it much easier for entrepreneurs to build a business and market their products or services.
  • There are more unemployed individuals willing to take risks because they have nothing to lose.

 

Bio
Tom Koulopoulos is the founder of the Delphi Group, a 20-year-old Boston-based thought leadership firm providing advice on leading edge technologies to global 2000 organizations and government. He sold Delphi to Perot Systems in 2004 and today serves as managing director of a global innovation lab.
 
During the past two decades Tom Koulopoulos' works have introduced core industry concepts, frameworks, and vernacular that describe the impact of technology on business. These things include Single Point of Access, Touch Points, Digital Control Rooms, Business Operating Systems, Corporate IQ, Information Value Chains, and Smartsourcing.

InformationWeek named him one of the industry's most influential information management consultants. Koulopoulos’ insights on the implications of IT on global organizations frequently appear in national and international print and broadcast media, such as BusinessWeek, The Wall Street Journal, Forbes, The Economist, CNBC, CNN and NPR.

Tom Koulopoulos' eight books include: Smartsourcing, Corporate Instinct, Smart Companies, Smart Tools, and The X-economy.

Tom Koulopoulos has also been an adjunct professor at the Boston College Wallace E. Carroll Graduate School of Management and a guest lecturer at the Boston University School of management and Harvard University. He is the former director of the Babson Center for Business Innovation.

 

Resources
Podcast -Tom Koulopoulos on Unemployment, Innovation & the PUMA Personal Transportation Vehicle from Segway & GM - The Wall Street Journal Online
Outsourcing According to Tom Koulopoulos - Wisconsin Technology Network
Architecture & Process keynote: Tom Koulopoulos

 

Production Credits
Elizabeth Ferrarini, Executive Producer
Tom Parish, Host and Audio Producer
Audio Editing by Doug Marcis

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901 Views 0 Comments Permalink Tags: innovation, innovation_zone, podcast, social_media, strategy
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In this podcast, Brian Scudamore talks about the transition to Web-based marketing, and the business benefit of using social media.

 

The Dr. Phil Show. The New York Times. Oprah. The media spotlight shines brightly on 1-800-Got-Junk?  and its 1,000  big blue shiny trucks. Since it started in 1989, 1-800-Got-Junk? has hauled way more than one million truckloads of refuse from home and businesses. In fact, 1-800-Got-Junk? has become one of the North America’s fastest growing companies with 335 franchise locations in the United States, Canada, and Australia. The recipe for 1-800-Got-Junk?’s success includes a touch of Horatio Alger, a dash of best practices from well-known companies much as McDonalds, a blue-ribbon workplace, and a blend of the right Web-based tools and technologies, including social media.

Originally known as The Rubbish Boys, Brian Scudamore,1-800-Got-Junk?’s
founder and CEO, rebranded the company in 1998 to take advantage of its e-commerce business model, called JunkNet. All of the booking and dispatching task of franchisees’ customer calls go through JunkNet, which acts as a central repository for customers’ information and histories, and manages company accounting functions.  A wireless interface built by 1-800-Got-Junk?’s IT department enables franchisees’ truck drivers to use their cell phones to view bookings in real time throughout the day. As a result, drivers can take on additional jobs.

Now 1-800-Got-Junk? is extending its Web-based reach to use social media to get its marketing message to potential customers, and prospective franchisees, as well as to keep in touch with current franchisees.

 

Bio
Brian Scudamore is the founder and CEO of 1-800-GOT-JUNK?.  He started the company at the age of 18, after seeing an old junk hauling truck in a McDonald’s parking lot. He invested his $700 savings in a truck and started The Rubbish Boys. Ten years later, Scudamore changed the business name to 1-800-GOT-JUNK? and began to franchise as a way to expand operations rapidly across North America. Today, 1-800-GOT-JUNK? has more than 335 franchise locations in the United States, Canada, and Australia.

A leading entrepreneur, Scudamore has received wide recognition in the North American media and business community. 1-800-GOT-JUNK? has been featured in over 3,000 news stories, including articles in Fortune Magazine, Inc. Magazine, Business Week, Entrepreneur Magazine, and The Wall Street Journal. Scudamore has appeared on Oprah, Dr. Phil Show, Rachael Ray, CNBC, and CNN. He also contributes a monthly column to PROFIT Magazine.

 

Resources
Entrepreneurial advice from Brian Scudamore - Evan Carmichael
Planning a Vivid Future: Brian Scudamore’s Key Move - www.startupnation.com
Of trash and treasure - The New York Times

 

Production Credits
Elizabeth Ferrarini, Executive Producer
Tom Parish, Host and Audio Producer
Audio Editing by Doug Marcis

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1,045 Views 0 Comments Permalink Tags: best_practices, facebook, innovation, podcast, social_media, strategy, twitter, youtube
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In this podcast, Vass talks about technology trends in the federal government and the way Sun helps businesses market to the federal government.

 

Many IT leaders talk about the challenges of going from the private sector to the public sector. Bill Vass would prefer to dispute this. He has successfully fused experiences in both areas to become a key technology driver at Sun Microsystems. He joined Sun after holding several key IT positions in the Office of the CIO for the Office of the Secretary of Defense. At Sun, Vass quickly moved up the ranks to become the company’s CIO. In 2007, Vass became president and chief operating office of Sun Microsystems Federal. It is one of Sun’s fastest growing business units.

 

Vass consistently works with CIOs at the largest federal agencies to implement a wide variety of information technologies that will reduce costs and increase productivity.  His staff of 800 works primarily with private sector systems integrators to provide the appropriate solutions. He says, “These people make a lot of the technical, product, and architectural decisions. Sun doesn’t compete with systems integrators such as IBM and Hewlett-Packard. Our federal business is based on partnerships. We partner with channel partners. We partner with all major systems integrators, as well as small systems integrators. We help everyone we work with to become successful.”

Under pressure to keep IT costs down, most federal government agencies have begun to focus on open source technologies. In fact, Sun Microsystems Federal has the goal of becoming the best highly scalable, low-cost open source software and hardware provider. Vass says, “We know we can support the federal government’s Web 2.0 deployments and the consolidations happening in the federal government.”

Because Sun is one of the largest contributors to the open source community, Vass and his team have worked hard to get that message out to the federal government. He says, “Everything we have is either open source or is in the process of going in that direction. Our products have the lowest power cost per thread. Our operating systems are the least expense to deploy and maintain. We even support and sell Windows and Linux products. We have enabled all of our development tools to support Web 2.0. Our role-based, visual Web services enable you to use open source technology to put together role-based portals, such as MySpace. We also provide delivery to mobile devices and centralized messaging. Sun gives the user the security of open source and the stability of knowing that they can get support from anyone.”

 

Bio
William (Bill) Vass is president and chief operating office for Sun Microsystems Federal. He formerly was chief information officer of Sun Microsystems, Inc., where he was responsible for all aspects of Sun's global IT infrastructure and line-of-business application development, support, and maintenance, including information service delivery and security. While at Sun, Vass also has served as chief security officer and vice president of corporate software services.


Before joining Sun, Vass worked in the Office of the Secretary of Defense, Office of the CIO, where he directed three large sectors of the Department of Defense's (DoD) IT infrastructure and represented DoD to Congress, the White House, and other nations. Before joining the Office of the CIO, Vass was chief technology officer and technical lead fir Army personnel systems.

 

Resources
Bill Vass on the Sun Microsystems You Thought You Knew - ExecutiveBiz
Top IT Issues - Bill Vass, President of Sun Microsystems Federal - Government Computer News
Bill Vass – Different Tasks, Different Chips - Government Computer News
Sun CIO Backs Blog Despite Lawyers’ Worries - ZDnet

 

Production Credits
Elizabeth Ferrarini, Executive Producer
Tom Parish, Host and Audio Producer
Audio Editing by Doug Marcis

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1,098 Views 0 Comments Permalink Tags: podcast, strategy, open_source, social_networking
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